Investigations Officer

2 weeks ago


Newcastle, New South Wales, Australia Karlka Recruiting Group Full time
6-month contract

  • State Government Agency
  • Newcastle NSW Location

About the company
Karlka Recruiting Group has partnered with a

State Government Agency to engage an Investigations Officer.
***This position is located in their busy Newcastle NSW office for an initial

6-month contract.

Duties

  • Manage and process customer claims / enquiries / recoveries in accordance with policy, legislation and procedures.
  • L
    iaise with internal and external stakeholders
  • Prepare, analyse, and collate information and documentation, including report
preparation.

  • Update and maintain records in relevant databases
  • Liaise with relevant parties to investigate and obtain further information
  • Prepare documentation and correspondence for distribution
  • Provide consistent advice in accordance with relevant legislation
  • Support customer service functions when required.
  • Support the contact Centre in addressing customer and stakeholder enquiries

Requirements/Skills

  • Higher School Certificate or equivalent qualification
  • Proven computer skills, including demonstrated knowledge of Microsoft Office Suite and ability to utiliserelevant databases
  • Demonstrated understanding of minimum legal requirements and compliance with relevant acts and regulations.

Benefits working with this Client

  • Growth in a state government role
  • Potential for extensions

Benefits working with Karlka Recruiting Group

  • Weekly pay
  • Ongoing support: Pre, during and post placement
  • Dedicated consultant per contract
  • Employee Assistance Program available
  • Our agency supports Indigenous communities

How to Apply

16/03/2023

Consultant:

Shynata
Applications received after the
- due date_ may be considered for similar roles.

SCR-shynata-kuresa

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