Delivery and Engagement Support Officer

1 week ago

Newcastle, New South Wales, Australia Hudson Australia Full time
Hudson are recruiting for a Delivery and Engagement Officer for a 12 month extendable contract based in Newcastle.

Organisation:
Federal Government Department

Position:
APS5 Delivery and Engagement Officer/Support Officer

Location:
Newcastle

Employment Duration:
ASAP to 30/06/2023

Extension options:
Yes, up to 12 months

Hours:
Full time hours, Monday to Friday, 37.5 hours per weekHourly rate: $48 -$56 per hour plus 10.5% Superannuation

Eligibility requirements:
Applicants must be Australian Citizens with Baseline Clearance (preferred), or be eligible to obtain and maintain one

Duties:

  • Providing contract administrative support. This may include, mailbox management, assessing and processing claims, undertaking program assurance activities to ensure procedural compliance, stakeholder liaison.
  • Collating data to inform performance reporting and support program management.
  • Investigating and managing moderately complex issues regarding frontline service delivery and provider operations under limited direction.
  • General project and administrative duties and general record keeping duties.
  • Undertaking research and analysis.
  • Managing and building positive relationships with internal and external stakeholders and liaising with them in a professional manner.

Skills required:

  • Proficient administrative skills
  • Understanding of government processes.
  • Experience in contract and/or project management.
  • Experience with reporting and data analysis.
  • Effective written and verbal communication skills, including representational skills and the ability to provide clear and accurate advice to internal and external stakeholders.
  • Ability to work to deadlines, to work with limited supervision and to contribute to team tasks.
  • Analytical skills and the ability to interpret data,
- program guidelines and contractual frameworks and provide evidence-based advice.

  • Initiative, flexibility, and a demonstrated capacity to solve
- problems and work effectively with others.

  • The ability to build positive, collaborative working
- relationships with a wide range of stakeholders and anticipate and respond to diverse stakeholder needs and expectations.

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