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Customer Service Coordinator

3 months ago

Salisbury, Australia O'Brien Glass Industries Limited Full time
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

About the Role:

  • Provide support to the manager and the running of daily operations
  • Effectively keeping customers updated on delivery lead times
  • Undertake repair inspections on vehicles
  • Explore customer needs and educate on our full scope of services
  • Issue invoices and raise job authorities as required
  • Source suitable resolutions to customer concerns and follow up customer queries

About You:

  • Professional communication and presentation skills
  • Ability to resolve issues and create solutions for customers
  • Support the Branch manager with administrative tasks
  • Ability to work in fast paced workplace
  • Excellent time management and prioritisation skills
  • Intermediate to Advanced Microsoft Office skills

Benefits:

  • Supportive and collaborative team environment
  • Growth and development opportunities
  • Competitive salary
  • Reward and Recognition program

Sounds like a Crackin' Opportunity? Click and Apply


As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do.

We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year.

We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve.

If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.