Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at our Salisbury branch. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our customers, helping them achieve their financial goals and addressing their banking queries.
Key Responsibilities- Provide excellent customer service and support to customers, responding to their queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve branch goals and deliver outstanding service to customers.
- Develop and maintain a thorough understanding of BankSA's products and services, providing customers with accurate and up-to-date information.
- Process financial transactions with accuracy and attention to detail, handling cash and completing financial transactions with precision.
- Stay up-to-date with banking procedures and technologies, adapting to new processes and systems as required.
As a Customer Service Officer with BankSA, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:
- Competitive remuneration and salary packaging options.
- Ongoing training and development opportunities to help you grow and advance your career.
- A supportive team environment with a focus on collaboration and teamwork.
- Access to a range of employee benefits, including health and wellness programs, financial assistance, and more.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong numerical skills, with the ability to handle cash and complete financial transactions with accuracy.
- A customer-focused approach, with a passion for delivering exceptional service and support.
- Ability to work effectively in a team environment, with a focus on collaboration and teamwork.
- Adaptability and flexibility, with the ability to adapt to new processes and systems as required.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role.
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