Customer Service Representative

6 months ago


Salisbury, Australia Astrum Recruitment Full time

Influence a positive outcome for both the customers and the business, ensuring customer satisfaction

**Bullet Points**
- Fun Vibrant Office
- Flexible working Hours - Temp to Perm Opportunity
- School working hours - 9am - 2pm is available
- Free Parking on Site | Public Transport Friendly

**Full Job Description**

Our client is a leading provider of innovative security solutions, committed to safeguarding our clients' assets and providing peace of mind.

Currently seeking a dynamic and customer-oriented professional to join the team based in **Salisbury QLD** as a **Customer Transition Specialist.**
In this role, you will play a crucial part in the migration from 3G to 4G
Telecommunications devices for the entire Electronic Security customer base.
- Please note this role is A temporary assignment that can progress into a permanent position_

**Key Responsibilities**:

- Effectively communicate with both internal and external customers throughout the transition process.
- Influence positive outcomes for customers and the business by providing exceptional service and support.
- Maintain a strong focus on customer service while communicating technical information to a diverse audience.
- Ensure high levels of data and information accuracy, paying close attention to detail.
- Work seamlessly in a team environment to achieve common goals.
- Uphold a reputation for caring and professional service to clients and their associates.

**Job Types**: Full-time, Fixed term, Casual
Contract length: 6 months

**Salary**: $32.00 - $34.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Salisbury, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person



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