Business Development Manager

Wondering if there's a job out there that won't bore you senseless or drain you completely?

Where you can truly express yourself and your ideas will be valued.

Where the top management are authentic individuals who acknowledge their weaknesses and openly discuss the business's challenges (without resorting to staged celebratory videos).

If you're someone with experience in Business Development who doesn't see yourself as a 'salesperson' but excels at cultivating relationships, listening, and devising solutions for others' issues - then this role could be ideal for you.

Unlike most job postings, we won't oversell this as an 'exciting opportunity'.

Instead, we'll provide insight into what we need help with and what we can offer those who join us.

Then, you can decide for yourself whether it piques your interest.

Sound like a plan?

Awesome.

We're not flawless, and we don't expect perfection from you either.

But we've built a solid reputation with our clients and fostered a happy, cohesive team. To maintain these, we've designed a recruitment process to identify the individual best suited for us and vice versa.

This is a two-way street aimed at giving you a glimpse of our work environment.

For this reason, we kindly request that you carefully read the entire job ad before applying.

Willach is a long-standing family-owned enterprise established in 1889 in Germany. Our products are engineered and manufactured at our production facility in Ruppichteroth, near Cologne.

Originally focused on engineering and manufacturing, we've evolved into a leading provider of cutting-edge robotic systems and top-notch pharmacy drawer and shelving solutions distributed in over 50 countries globally.

We expanded into the Australian market in 2004 and established our Melbourne office.

By heavily investing in our national team of onshore pharmacists, designers, and technicians, we assure unparalleled reliability and customer service.

Over the past decade, we've emerged as the dominant brand in pharmacy solutions, with over 1500 installations across Australia, solidifying our position as the market leader.

Addressing a genuine challenge for pharmacies by enhancing efficiencies with our array of solutions, we've successfully transformed an obstacle into an opportunity.

While everyone claims to be 'passionate' about their sector, this term has become so diluted that it lacks meaning. So, we won't drone on about our passion or the transformative potential of our technology; instead, we'll demonstrate it.

We're implementing revolutionary tech that not only enhances day-to-day operations for our clients and their customers but also provides sustainable digital solutions that boost revenue and reduce expenses.

Equipping pharmacies with the necessary resources to build thriving enterprises is our specialty.

Our current Head of Client Services is gearing up for retirement after an 11-year tenure, generously offering ample notice to facilitate the seamless transition to a suitable successor.

The good news for you is that he'll be around for a few months to ensure your smooth onboarding process.

While the position holds the title of Head of Client Services, we've opted to advertise it as a BDM because the role encompasses elements of consultative sales.

It's a given that you possess extensive experience in sales or business development.

You possess an innate ability to connect with individuals effortlessly, whether it's the CEO or the janitor, and excel at establishing rapport. Your capacity to cultivate and sustain relationships, coupled with your reputation for being firm but fair, has contributed to maintaining high team spirits.

You aren't merely target-driven; you are fixated on meeting objectives. This commitment extends to your personal life and professional endeavors, where 'trying' isn't an option - it's all about action.

You relish problem-solving. By actively listening to grasp the core issues faced by your clients, you derive satisfaction from identifying solutions. Your skill in connecting the dots uniquely and facilitating your clients' progress energizes you.

You possess a strategic outlook, considering the wider implications of your actions on successful sales outcomes or solution delivery. Collaborating effectively with team members fulfilling distinct roles comes naturally to you.

You thrive on organization and excel at managing your time to meet deadlines efficiently.

You're akin to a versatile Swiss army knife rather than a standard cog in the machine. Taking ownership of end-to-end processes and gaining insights into the entire business appeals to you more than operating in isolation.

You boast experience in the pharmaceutical sector and/or possess familiarity with pharmacy workflows and industry-specific challenges.

You'll oversee sales operations for both South Australia and Queensland.

In close collaboration with the MD and with the backing of the design and delivery teams, your duties will involve meeting sales targets and ensuring client satisfaction levels are maintained.

You'll lead a small team of 2-3 individuals reporting to you.

Essentially, the Business Development Manager will be entrusted with:

• Building and nurturing client relationships
• Formulating proposals, presenting solutions, and closing deals
• Achieving personal sales targets and overseeing your team's performance
• Coordinating with the design and delivery teams to ensure project progression

While the sales strategy is effective, part of your role will entail suggesting enhancements or modifications based on outcomes observed.

While our headquarters is situated in Burwood, this role is open to remote work for individuals based in QLD or SA.

A standard workweek for you may involve:

• Engaging in phone and virtual meetings with existing clients to review progress or explore enhancements to their current solutions
• Visiting prospective clients at their pharmacies to discuss products in person
• Consulting with new clients to comprehend their present challenges and collaborating with the design team on suitable solutions
• Drafting proposals and presenting them to prospective clients to secure agreements
• Coordinating with the design and delivery teams on the status of ongoing projects
• Reporting on activities and outcomes, and debriefing with the MD

You'll enjoy autonomy over your schedule, with team meetings being the primary exception.

As a part of our close-knit team of 16, you'll receive personalized attention rather than feeling like just another employee.

You'll engage with cutting-edge technology that significantly impacts our clients (and their clientele), with an exciting new product launch on the horizon, generating considerable interest.

You'll have the opportunity to leverage your strengths and work independently, free from micromanagement.

You'll have the freedom to operate based on proven methodologies rather than being constrained by bureaucracy.

Your dedication and innovative ideas will be directly compensated through our lucrative uncapped commission structure.

You'll receive a competitive base salary, car allowance, commission, and bonuses (refer to the package details provided at the conclusion of the ad).

If you've made it this far and believe this role aligns with your aspirations, that's fantastic news.

Similar to how we don't simply hand a brochure to a client and expect them to sign on immediately, we acknowledge that making a decision based solely on this ad is unrealistic.

However, to identify those who have genuinely engaged with the content (and not just clicked 'apply'), here's what you need to do:

• Click the Quick Apply button (minimal details required at this stage - your resume and cover letter will be requested later in the process)
• Review the Application Pack sent to you and formally submit your application using the provided link
• The Application Pack covers all conceivable queries - the detailed job description, employee testimonials, client feedback, a message from me (Meg the MD) - and includes the application link along with a question to support your submission

We eagerly anticipate hearing from you.

Cheers for now,

Meg and the Willach Team