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Ft Security Officer

3 months ago

Wollongong, New South Wales, Australia Certis Security Australia Full time

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff.

As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Position Purpose

To carry out guarding duties at guard sites in accordance with Certis Standing Orders and site instructions, in compliance with AS and all relevant State and/or Federal legislation.

Workplace Health & Safety

Take reasonable care for your own health and safety and the health and safety of other people in the workplace.

Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.

Comply with any reasonable instruction related to health and safety.
Do not interfere with or misuse anything provided in the interest of health and safety.
Understand and reinforce the requirements of HSE to keep our people safe.
Meet company HSE requirements. Key Responsibilities
Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted.
Demonstrate knowledge and competence in the implementation ofemergency procedures.
Promote and encourage a team approach.
Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
Provide a high-quality security service at client locations.
Provide excellent customer service.
Provide protection to the public be ensuring COVID social distancing ismaintained.
Provide security escorts as required.
Report and record security breaches and incidents.
Respond promptly to incidents.
Take a problem-solving approach to conflict situations and recognise theneed to escalate situations to the manager/supervisor for attention asappropriate. Qualification Skills

Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Contributing to team success - Actively participating as a member of a team to move the team toward the completion of goals.

Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities

Managing conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Knowledge
Use clear and effective communication
Promote and encourage a team approach
Demonstrate knowledge and competence in the implementation of emergency procedures
Previous experience in a similar role would be highly desirable Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees Diversity Statement
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd

NSW

ACT

QLD41315
WA SA48240
NT 345
SA ISL 178143

TAS3020

Certis Security Australia Pty Ltd

NSW

ACT

QLD
WA SA 72311
SA ISL 235794

VIC Z S

VIC Z S
NT 1093

TAS

To carry out guarding duties at guard sites in accordance with Certis Standing Orders and site instructions, in compliance with AS and all relevant State and/or Federal legislation.

Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees