Operations Coordinator

2 weeks ago

Adelaide Region SA, Australia AG Security Group Full time

About Us


AG Security Group is South Australia's leading and largest privately-owned security organisation that has been protecting Australians for more than thirty years.

We are recognised for delivering a great customer experience, advanced technologies and innovative security solutions to government, utilities, critical infrastructure and commercial clients.

The culture in our workplace is positive, supportive and sociable, where collaboration and innovation are recognised. Our team has built a great place to work and together, we always strive to make it even better.

Our team were proud to be recognised at the Australian Security Industry Association Limited (ASIAL) National Security Industry Awards for Excellence.

We were also awarded by TQCS International, world leading ISO certification body, for our best practice Safety, Environmental and Quality Management achievements.


The Role
The role is a full-time, permanent position and is a key part of the team responsible for coordinating the Operations Department, reporting to the General Manager, Operations

Responsibilities include:

  • End of month AR project invoicing (simPRO)
  • Management and setup of multiple online client portals (Ventia, Ariba, Sitepass)
  • Assist Department Managers and Project Managers with project coordination, scheduling, administration and document preparation
  • Assist with quality improvement projects, such as implementing software solutions to help streamline internal processes
  • Manager to the Operations Assistant, timesheet approvals, conduct quarterly catchups, provide support as needed.
  • Responsible for Operations Department meetings, schedule, create and distribute agendas, take and distribute minutes, update task lists and action as required.
  • Liaise with clients regarding invoicing, contracts, upcoming and current projects.
  • Update and maintain relevant department procedures and documentation as needed
  • Manage multiple internal registers
  • Involvement in the HSEQ Department, assisting with onsite and office safety processes and documentation.
  • Assist with Operations Department new employee onboarding
  • Backup for multiple roles within the Operations Department
  • Assist with incoming telephone calls
  • General office administration

About You

To be successful in this role, you will:

  • Have demonstrated experience performing in a similar role, including people management
  • Have experience dealing with managers and broad team dynamics
  • Have high attention to detail, exceptional multitasking skills, ability to work independently and prioritise to meet deadlines
  • Be able to coordinate internal and external stakeholders
  • Have high proficiency in Windows 10 and Microsoft Office 365, intermediate Excel skills
  • Have exceptional interpersonal and communication skills, strong sense of self awareness and EQ
  • Be a problem solver who uses initiative and judgement to identify and execute priorities
  • Have a strong work ethic, reliability and high standards
  • Be a team player who can also work autonomously
  • Have excellent telephone manner and customer service abilities


Qualifications in project management, construction management, people management, administration or another relative discipline would be desirable, as is experience in security, construction or building services.

To ensure your success, you will receive support in this role and will be encouraged to develop your strengths. We are committed to your ongoing development.

What We Offer

In our workplace you will enjoy:

  • A very completive salary
  • A great team culture (as voted by our people in our recent engagement survey)
  • A positive social atmosphere and social events
  • Paid parental leave
  • Discounts to a wide range of corporate partners
  • Paid study assistance and leave
  • Excellent free Nespresso coffee
Our Team Members take a great deal of personal pride in their work. We like to enjoy our time at work together, having some fun and a laugh along the way.

Our office is conveniently located very close to highly rated local cafes, restaurants, shops and we are just under ten minutes from the city.


Who We Are

Our Purpose:
Protecting our clients and their environments in every interaction

Our Vision:
To be the leading security partner

Our Values:
Step Up - Be accountable and take ownership
Do the Right Thing - Act with trust and integrity
Care More - Be respectful and safe
Play as a Team - Work together and be proud

How To Apply
Please include your current resume and a cover letter which addresses the above selection criteria.
For a confidential discussion and more information about this role, please contact the People and Culture Team at our Adelaide office on

  • AG Security Group is an equal opportunity employer. We value diversity and inclusion in our workplace._
  • Aboriginal and Torres Strait Islander People are encouraged to apply._

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