Current jobs related to Customer Service Agent - Melbourne City Centre, Victoria - Probe CX

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Wheelchair Transport Service, Inc. Full time

    We're seeking a skilled Customer Service Agent to join our team at Wheelchair Transport Service, Inc. in a rapidly growing customer service project. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences for our clients.About the RoleRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our Customer Engagement Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal stakeholders and customers.Key...

  • Customer Service Representative

    4 hours ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your primary responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Engagement Centre team as a Customer Engagement Associate. In this role, you will be the first point of contact for our national business, supporting internal stakeholders across all business units and assisting with the customer journey.Key...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement Centre Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our Customer Engagement Centre team as a Call Centre Associate. As the first point of contact for our national business, you will play a critical role in supporting internal stakeholders and assisting with the customer journey.Key...

  • Customer Service Representative

    5 hours ago

    Melbourne, Victoria, Australia Virgin Australia Full time

    {"title": "Guest Services Agent", "description": "About the RoleWe're looking for talented individuals to join our team as Guest Services Agents at Melbourne Airport.As a Guest Services Agent, you'll be the first point of contact for our guests, providing exceptional customer service and ensuring their experience is truly exceptional.Key...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement Centre Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:Demonstrate a superior customer service capability - prioritising the customer experience...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Freedom Careers Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Freedom Careers. As the primary point of contact for our members, you will be responsible for providing dedicated customer service and support throughout the entire member journey, from pre-sales to post-settlement.Key ResponsibilitiesCustomer Service:...

  • Guest Service Agent Part Time

    5 days ago

    Melbourne, Victoria, Australia Grupo Mantra Full time

    Unlock Your Potential as a Guest Service AgentAt Peppers Docklands, we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll be the face of our hotel, responsible for creating memorable moments for our guests. If you're a people person with a passion for delivering outstanding service, we want to hear from you!Key...

  • Guest Service Agent Part Time

    3 weeks ago

    Melbourne, Victoria, Australia Grupo Mantra Full time

    Join Grupo Mantra as a Guest Service AgentAbout the Role:We are seeking a highly motivated and customer-focused Guest Service Agent to join our Front Office Team at Peppers Docklands. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Wholesale Travel Agent

    5 days ago

    Melbourne, Victoria, Australia Travel Trade Recruitment Full time

    About the RoleWe are seeking a detail-oriented Wholesale Travel Agent to assist customers and travel agents with booking dream holidays. As a key member of our team, you will be responsible for managing and processing wholesale and customer travel bookings, ensuring accuracy and efficiency in all transactions.Key ResponsibilitiesManage and process wholesale...

  • Service Express Agent

    3 days ago

    Melbourne, Victoria, Australia Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Express Agent to join our team at The Westin Melbourne. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to guests, responding...

  • Customer Service Representative

    19 hours ago

    Melbourne, Victoria, Australia Avani Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Avani. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcoming and...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia Avani Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Avani. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Specsavers Full time

    {"title": "Central Support Agent", "description": "About the RoleWe are seeking a highly motivated and organized Central Support Agent to join our team at Specsavers. As a Central Support Agent, you will play a critical role in supporting the achievement of business quality objectives and customer service targets by processing orders accurately and...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia Virgin Australia Full time

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a Guest Services Agent at Melbourne Airport.As a Guest Services Agent, you will be the first point of contact for our guests, providing exceptional service and support to ensure a seamless travel experience.Key ResponsibilitiesProvide exceptional customer service...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Virgin Australia Full time

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a Guest Services Agent at Melbourne Airport.As a Guest Services Agent, you will be the first point of contact for our guests, providing exceptional service and support to ensure a seamless travel experience.Key ResponsibilitiesProvide exceptional customer service...

  • Customer Service Representative

    4 days ago

    Melbourne, Victoria, Australia Virgin Australia Full time

    {"title": "Guest Services Agent", "description": "About the RoleWe're looking for customer service and problem-solving experts to join our team at Melbourne Airport.As a Guest Services Agent, you'll be the first face our guests see, providing exceptional experiences from check-in to departure.Key Responsibilities:Provide exceptional customer service in a...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia NEXTDC Ltd Full time

    Job Title: Customer Service AgentJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers and visitors, ensuring a seamless experience across all interactions.Key...

  • Customer Service Ambassador

    2 weeks ago

    Melbourne, Victoria, Australia PULLMAN Full time

    {"Job Title": "Guest Service Agent", "Job Description": "Unlock a World of HospitalityAt Pullman Albert Park, we're seeking a talented Guest Service Agent to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest experiences and ensuring our hotel's high standards are met.Key Responsibilities:Provide...

Customer Service Agent

3 months ago

Melbourne City Centre, Victoria, Australia Probe CX Full time
At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

At Probe, expect to think differently, challenge the norm and find your purpose.

We are currently looking for Customer Service Representatives to support Coles customers with their online orders. You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries. We are seeking highly driven individuals that strive to exceed expectations.

You thrive on ensuring the best outcomes for the customer and are confident in conversing with all different types of people.

Key Details- Part Time hours per week)- Commencing form 17th April 2023- Monday to Friday 6am - 1am | Saturday & Sunday 7am - 10pm (rotating roster over 5 days - full availability required)To be successful in this role, you will need to:

  • Deliver amazing customer experiences every time in a prompt and professional manner
  • Competently use technology and multitask between different systems while actively listening
  • Entering customer requests / queries online
  • Maintaining accurate customer records
  • You will be required to complete a National Police Clearance

Culture & Benefits What we can offer you:

  • Comprehensive paid training
  • Hourly rate + On Target Earnings bonus (based on achieving KPI's)
  • A diverse and supportive working environment
  • everyone is welcome here and our differences make us stronger
  • Unlimited access to a trusted mental health and wellbeing platform
  • Opportunity for career progression
Skills & Experience- Prior customer service experience preferred but not essential- Ability to guide, support and convey information to a variety of people- Strong communication skills with the ability to listen and understand customer needs- A positive 'can do' attitude

Our promise to you.

There is no rule that says that work can't be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We're committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do