Customer Relation Consultant

3 weeks ago


Melbourne, Victoria, Australia Adecco Full time
Previous sales or call centre experience preferred

  • Further career opportunity within the company
  • Competitive remunaration package (incentive)
The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment life-cycle. In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and permanent staff

Client Details

Description

The key responsibilities and duties of the role:

  • Make outbound calls to registered customers to proceed purchase process including negotiation and closing.
  • Administrative tasks, such as processing documentation and recording sales, raising invoices etc.
  • Provide excellent customer service to ensure customer satisfaction
  • Achieve individual and team KPI's to meet sales target of the team
  • Efficiently manage leads in a timely manner
  • Determine prospective lead opportunities
  • Identify opportunities for product and service upsell

Profile

To be successful in this position you will need:

  • Previous experience in sales in any industry including retail or experience in call centre.
  • Excellent communication and interpersonal skill
  • Enthusiasm to continue to develop both technically and professionally
  • Ability to work collaboratively in a team
  • Time management and prioritisation skills
  • Strong attention to detail
  • Basic computer skills
  • Fullwork rights in Australia

Job Offer
For any enquiry. please contact

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