Claims Administrator
1 week ago
Closing Date: 08/03/2024
Job Type:
Permanent - Full Time
Location:
Sydney office
Job Category:
Claims
Our Purpose and Mission
Our purpose:
Bring nobility back to life insurance and protect Australians the way they need and deserve to be protected. We deliver on our important social license and aspire to be the leading direct wealth provider.
Our mission:
Better protect Australians and their families, providing more affordable, accessible life insurance.
Job Description:
Role Purpose and Summary
The purpose of this role is to provide administration support to the NobleOak Claims team and assist in settling claims as efficiently as possible, to provide a positive experience for all claimants.
This role will work closely with others in the team to manage the portfolio, build highly engaged relationships with claimants, stakeholders and reinsurers.
Key Accountabilities
Stakeholder Management - Build rapport with claimants through understanding their needs and use the rapport to positively influence the outcome of the claim.
Claims Administration - Creating new claims files (electronically and hard copy) and checking claims information on the policy administration system.
Key Responsibilities
Customer Service - Attending to claimant enquires both verbally and written in a timely manner and provide support to the claimant to complete necessary paperwork and request additional information as required.
Communication - Maintain regular communication with Claimants and other key stakeholders.
Payment Processing - Allocating and processing payments in consultation with Finance Team and ensuring all claims transactions are added to the policy administration system.
Delivery Focus - Strive to exceed all metrics and KPIs while providing excellent consistent customer service.
Culture Champion - Like all NobleOak roles, this role must be a strong ambassador and champion of the NobleOak high performance culture and brand values.
Always displaying positivity, energy and integrity, taking responsibility for actions and building on a positive and engaging diverse team dynamic.
Our values and culture are outlined on the back page is this document.Desired Skills and Experience
Capabilities
Advanced skills in managing information in a professional business environment.
Demonstrated high standards of team work, including contributing to meeting deadlines in a busy work environment.
Well-developed interpersonal, communication, analytical, and self-management skills.
Demonstrated ability to deal with confidential information.
Demonstrated ability to positively interact with a range of internal and external stakeholders and represent the organisation in a professional manner.
Strong attention to detail with highly accurate word processing, spreadsheets and data entry skills.Strong customer service skills.
Initiative and good judgment to be proactive and determine priorities.
Ability to multi-task, prioritize and to be flexible to adapt to changing demands, volumes and schedules.
Experience & Qualifications
Previous experience in processing insurance claims and management of insurance data.
Knowledge of Life Insurance Products including Income Protection, Trauma and TPD.
Completion of a Medical Terminology course would be highly regarded.
-
Motor Claims Administration
1 week ago
Sydney, New South Wales, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world's leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD.What we offer: Competitive remuneration package; Our commitment to your work life balance; Genuine & friendly...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob description The CompanyOur client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Claims Administrator to join their organisation in their brand new office in North Sydney.The RoleAs a Claims Administrator, your duties will include but not be limited to:Administration processing...
-
Claims Administration
1 week ago
Sydney, New South Wales, Australia MAYDAY Recruitment Group Full timeI'm excited to share an excellent opportunity that has arisen with one of our clients, a leading insurance company who are looking for a dedicated Administrator to support the Claims department. As an Administrator, you'll handle Claims Admin tasks, enhance client experience, process payments and invoices, manage reporting, triage claims, and serve as the...
-
Claims Administration
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob description The CompanyOur client is an established commercial and travel Insurance provider, looking for a Claims Administrator to join their expanding team.The RoleAssisting Claims team in providing best possible customer service Managing documentation Registering claims information and answering policy queries Competitive hourly rate. Ideal...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia Mayday Recruitment Full timeFull training provided - learn from the experts in the industry Join a supportive and collaborative team Work with a Global Industry leader in the finance/insurance industryMAYDAY Recruitment is excited to partner with one of the world's leading Global Insurers who are looking for a Claims Administrator to join their expanding teamIn this role, you will play...
-
Claims Administrators
1 week ago
Sydney, New South Wales, Australia Mayday Recruitment Full timeWork with an Australian Owned Global Insurer Expert training provided- $35-$40 per hour + SuperMAYDAY Recruitment is proud to be recruiting for Claims Administrators for an award winning, Australian owned global insurance organisation at an exciting time of growth. We are seeking to find the right people to join an inbound property claims team.We have...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia Gallagher Full timeAbout Us:Gallagher Bassett is the world's premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia B & K Consulting Full timeThe ClientOur client is a major player in the world Reinsurance market, and a leading brand in both General, Life and Health Reinsurance with a presence on every continent.Transacting all lines of life, health, and annuity business, the client has advanced to become a leading provider of reinsurance concepts and solutions. The company supports its clients'...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia RGA Full timePosition OverviewTo provide administration support to the operational areas of RGA focusing strongly on the claims processes, as well as coordinating and supporting the Senior Operations Analyst in the day to day operations of the department. A comprehensive understanding of both the insurance and re-insurance industry, with the ability to maintain a high...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia RGA Full timePosition OverviewTo provide administration support to the operational areas of RGA focusing strongly on the claims processes, as well as coordinating and supporting the Senior Operations Analyst in the day to day operations of the department. A comprehensive understanding of both the insurance and re-insurance industry, with the ability to maintain a high...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia Mars Recruitment Full timeLocation: Sydney NSWCompany: Multiple opportunities are currently available to join a market leading automotive service that is reputable for their fun and supportive environment. Our client has a strong focus on accident management and replacement vehicles.The Claims Assessor is responsible for managing a portfolio of repair and hire claims, providing...
-
Claims Administrator
1 week ago
Sydney, New South Wales, Australia West Recruitment Full timePermanent opportunity- Pemulway location- $65,000 + superAbout your new employer:West Recruitment is currently partnering with a world-leading manufacturer of power tools and products that value their culture and the way they work together to deliver results.About your new job:Working with Key Accounts your main role is to be the face of the business while...
-
Claims Administration
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeTemp ongoing role - potenial to go perm Hybrid flexibility once training process is complete Travel claims experience is preferenceThe CompanyOur client is an established commercial and travel Insurance provider, looking for a Travel Claims Officer to join their expanding team.The Role Assisting Claims team in providing best possible customer service...
-
Reporting & Claim Administrator
1 week ago
Sydney, New South Wales, Australia Apra Amcos Full timeReporting & Claim AdministratorApplications close: 8 January 2023Data Operations - Ultimo, New South WalesThere is a full-time permanent role vacancy within the Reporting and Claim Processing Team in our Sydney office.To be successful in this role you will display:High attention to detail Strong written and verbal communication skills Intermediate ability in...
-
Claims Assistant
1 week ago
Sydney, New South Wales, Australia TAL Full timeCompany DescriptionWelcome to This Australian Life.From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence,...
-
Claims Coordinator
1 week ago
Sydney, New South Wales, Australia Hannover Re Full timeClaims CoordinatorClaims CoordinatorDepartment:Claims AssessingEmployment Type:Contract / TempLocation:SydneyReporting To:Claims Administration ManagerDescriptionWe are somewhat differentHannover Re was founded as an in-house reinsurer and started small, a new kid on the block, proving ourselves every day for over fifty years. We've grown into a company with...
-
Claims Assistant
1 week ago
Sydney, New South Wales, Australia Tal Services Limited Full timeCompany DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence,...
-
Claims Assistant
1 week ago
Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full timeTHE OPPORTUNITY The purpose of this role is to provide administrative support to our Case Managers enabling Hospitality Industry Insurance to pro-actively & effectively achieve compliance and management of worker's compensation claims. This position operates in a high volume and deadline driven environment that focuses on the pro-active administration...
-
Claims Specialist
1 week ago
Sydney, New South Wales, Australia Mayday Recruitment Full timeWhat's in it for you? Permanent opportunity with immediate start Highly supportive and enjoyable work environment Reputable and wellrespected firm Modern and conveniently located offices in Sydney CBD Fulltime inoffice position Salary package of $100,000 + super Depending on experience Collaborative team that shares knowledge and provides assistance...
-
Claims Manager
1 week ago
Sydney, New South Wales, Australia Parklife Joint Venture Full timeBe a part of a landmark, city shaping project Defined career progression and development opportunities Competitive remuneration packageThe Parklife Metro Consortium is working on an exciting new metro rail infrastructure project in Greater Western Sydney.This city shaping project, which will be delivered under a Public Private Partnership, will provide a...