![Advent Claims Australia PL](https://media.trabajo.org/img/noimg.jpg)
Motor Claims Administration
1 week ago
Advent Claims Australia operates under Third Party Authority for one of the world's leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD.
What we offer:
- Competitive remuneration package;
- Our commitment to your work life balance;
- Genuine & friendly work environment within a small developing team;
- Supportive management
You will be part of an exciting growth phase of our claims division, as we look to expand our presence in the market as a TPA of choice for operators of substantial motor fleets in the Australian and New Zealand market.
Day to day:
- Lodge claims and execute key initial activities including customer contact, obtaining claim / policy information, requesting information
- Interpreting coverage and determining if coverage applies to claims submitted, escalating issues as needed
- Develop and maintain positive relationships both internally and externally to improve business profitability;
- Have the ability to answer incoming customer enquiries as well as making outgoing phone calls to maximise recoveries.
About you:
- Tenacious phone skills with the ability to negotiate
- Knowledge of Australian and New Zealand Road Rules:
- Great time management skills, ensuring prompt contact is made
- The ability to overcome objections
- Ability to work with high volumes
- Good numeracy and literacy skills
- Excellent verbal and written communication skills;
- Excellent Customer Service skills
- Ability to develop strong relationships at all levels with both internal and external stakeholders coupled with a high level of emotional intelligence;
If all the above sounds like the ideal role for you
APPLY NOW to be considered for these in demand positions.
Job Types:
Full-time, Part-time
Schedule:
- Monday to Friday
Application Question(s):
- What are your Salary expectations?
- This is a role with potential for a Hybrid work environment. Are you able to come to the office for training and on an ongoing basis days per week)
Experience:
Claims Administration: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location:
Hybrid remote in SYDNEY, NSW 2000
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