Service Desk Analyst

1 week ago

Adelaide, South Australia Babcock International Full time

Service Desk Analyst:

  • Location: Adelaide, SA, AU, 5000
  • Onsite or Hybrid: OnSite
    Join a Global organisation with alot of opportunity for career growth:
-
Full time permanent opportunity:

-
1st line support for end users

About the role


To provide 1st point of contact / 1st line support for end users on the Babcock Corporate Computing Environment (Picasso) with a focus on performance against service level agreements.

Service Desk technicians will provide direct support to end users and act as additional support for the broader IT team.

This is an entry level position which offers opportunities to develop and grow in our organisation.

Ideally you will have:


You will also need to be available on a rotating roster: 4 days on 4 days off - 10 hour shifts (this includes weekends).

For half of the year the hours are 5am until 3pm and for the other half 7am until 5pm to ensure business needs are met nationally in daylight savings.


What we offer you

  • Our work life integration policy brings together leave entitlements which include annual leave, wellbeing leave, paid parental leave, defence reservist leave plus more;
  • We offer flexible working arrangements where possible to help employees find the right balance between work and home life;
  • We will provide you with a supportive and engaging environment where you can grow your career, supported by our capability framework plus ongoing access to selfled learning modules through LinkedIn Learning and access to study leave;
  • You'll have access to beRewarded which will provide you with endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan;
  • Your wellbeing is supported through our online wellbeing program Munch, Mind, Move, Money, access to our employee assistance program plus you can access two days annually from your personal leave as wellbeing days;
  • You'll be able to participate in our weRecognise program which is an opportunity to recognise the outstanding work our people do each and every day.

Who we are


Babcock International Group, the aerospace and defence company, has been trusted to deliver bespoke, highly skilled engineering services for over a century.


Across Australia and New Zealand, Babcock has grown to a team of over 1,600 talented people, and we are on a path of continued growth and expansion.

We operate across sectors such as defence, commercial marine, aviation, airports, communications, emergency services and engineering consultancy.

Some of the programs our team across Australia and New Zealand are proud to be a part of involve:

  • Providing emergency medical and search & rescue aviation services through our Aviation & Critical Services business;
  • Designing and supporting key systems for submarines and surface ships through our Marine business;
  • Providing fleet wide through life support and asset management services for Navy customers;
  • Managing critical assets for a range of sectors through our Land Business.
  • The health and safety of our people, customers and communities is our number one priority. _To comply with public health orders or our customer requirements, some roles within the business will be required to be fully vaccinated for COVID19 to gain access to sites. _Please speak to us if you have any questions about this based on your individual circumstances._
  • Babcock Australasia is a Circle Back Initiative Employer we commit to respond to every applicant_
  • Job Req ID: 56803_

Job Segment:
Telecom, Telecommunications, Engineer, Network, Technology, Entry Level, Engineering

  • Service Desk Analyst

    2 weeks ago

    Adelaide, South Australia Skycity Entertainment Group Full time

    SkyCity Adelaide is currently seeking a dedicated Service Desk Analyst to join our team. If you thrive on assisting users, solving technical challenges, and ensuring smooth ICT operations, this role is perfect for you So, what does this opportunity look like? As a Service Desk Analyst, you'll provide support for incident resolution and requests reported to...

  • Service Desk Analyst

    2 weeks ago

    Adelaide, South Australia NRI Australia Full time

    The ideal candidates at NRI are smart, career focused, and determined individuals who thrive in a culture that empowers them to achieve customer outcomes and take ownership of the company's development. Together, we create a highly motivated, customer-focused workforce.THE OPPORTUNITYDue to growth in our Managed Services (MSP) Division, we are excited to...

  • Service Desk Analyst

    1 week ago

    Adelaide, South Australia Lumary Full time

    Lumary is a high-growth Australian healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are...

  • Service Desk Analyst

    2 weeks ago

    Adelaide, South Australia NEC Corporation Full time

    The purpose of this position is to provide second-level incident and service request resolutions to ICT customers through the Service Desk, ensuring adherence to agreed service levels and maintaining exceptional standards of customer service and quality.Key responsibilities will include: Ensuring the best customer experience by providing superior level of...

  • IT Service Desk Engineer

    2 weeks ago

    Adelaide, South Australia Royal Flying Doctor Service Full time

    About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT) We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and...

  • It Service Desk Engineer

    1 week ago

    Adelaide, South Australia Royal Flying Doctor Service Of Australia Full time

    Share this content on your favourite social media platform: Join an innovative team at Australia's most reputable charity Full time position located in Adelaide Free parking and salary packaging options availableAbout the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)We are trusted leaders in providing aeromedical and primary...

  • Aps4 Service Desk Analyst

    2 weeks ago

    Adelaide city centre, South Australia Experis Full time

    Our reputable client is a large Federal Government Agency, located in Adelaide CBD. Due to continued growth, they are seeking a proven APS4 Service Desk Analyst to join their team for a 6 month fixed-term contract + potential 6 month extension.About the OpportunityYour focus will be to provide high quality customer service to Departmental staff and members...

  • Service Desk Officer

    1 week ago

    Adelaide, South Australia City of Adelaide Full time

    Job Description - Service Desk Officer Service Desk Officer-(2400572)A unique team creating an extraordinary CityA switched on role with flexibilityFull time, fixed term role until May 2025.About the OpportunityAs part of the Information Management Program the Service Desk Officer's primary purpose is to provide ongoing customer support by investigating,...

  • Service Desk Officer

    2 weeks ago

    Adelaide, South Australia City Of Adelaide Full time

    Job Description - Service Desk Officer Service Desk Officer A unique team creating an extraordinary CityA switched on role with flexibilityFull time, fixed term role until May 2025.About the OpportunityAs part of the Information Management Program the Service Desk Officer's primary purpose is to provide ongoing customer support by investigating, resolving,...

  • Service Desk

    1 week ago

    Adelaide city centre, South Australia Datacom Full time

    Build the foundations for a bright future in TechDatacom's Service Desk Agents are the first point of call for our clients. Each day will bring new opportunity to problem solve, ideate and collaborateThe roleWe'll provide all of the training you need to thrive in this role. No experience or background in Tech is requiredAs a Service Desk agent, you'll build...

  • Service Desk Team Leader

    1 week ago

    Adelaide, South Australia Chamonix Full time

    Who are we?Chamonix IT Solutions is an end-to-end technical services business focused on helping customers to achieve and maintain digital currency to stay competitive in an ever-evolving market. From digital transformation through to complete technical delivery and ongoing managed support, Chamonix has been working with customers across a range of...

  • Service Desk Agent

    1 week ago

    Adelaide, South Australia Datacom Full time

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the RoleOur Service Desk Agents are the first point of contact for our clients. No two days will be the same as you'll be proactively problem solving any...

  • Service Desk Officer

    2 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    A unique team creating an extraordinary City A switched on role with flexibility Full time, fixed term role until May 2025. About the Opportunity As part of the Information Management Program the Service Desk Officer's primary purpose is to provide ongoing customer support by investigating, resolving, configuring and documenting IT computer and...

  • Service Desk Manager

    1 week ago

    Adelaide city centre, South Australia Department for Treasury and Finance Full time

    Do you want to be part of a team where you are at the very heart whilst creating and shaping a team that delivers outstanding customer services at all touch points.About the Department for Treasury and FinanceThe Department of Treasury and Finance is located in the heart of the Adelaide CBD and has a vision to make South Australia a better place to live,...

  • Service Desk Team Leader

    2 weeks ago

    Adelaide city centre, South Australia SA Health Full time

    Job no: 825351Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical, IT- Department for Health and Wellbeing, Digital Health SA Technology & Infrastructure Service Desk:Salary: $83,273 to $92,61ASO5 Full Time / Term contract (Temporary up to 30 June 2023)Criminal History Screening Requirement A National Police Certificate (NPC)...

  • Service Desk and Operations Officer

    1 week ago

    Adelaide city centre, South Australia Data Action Full time

    Data Action (DA) has over 30 years' experience as a specialist software and services provider to the alternate banking and financial services industry.Operating nationally and servicing a broad client base including customer owned banks, credit unions, neobanks and financial services membership organisations, DA's focus of supporting the financial wellbeing...

  • Service Desk Technician

    2 weeks ago

    Adelaide city centre, South Australia Babcock International Full time

    Service Desk Technician: Location: Adelaide, SA, AU, 5000 Onsite or Hybrid: OnSite Join a Global organisation with alot of opportunity for career growth:- Full time permanent opportunity:- 1st line support for end usersAbout the roleTo provide 1st point of contact / 1st line support for end users on the Babcock Corporate Computing Environment (Picasso) with...

  • Aps 4 Service Desk Officer

    1 week ago

    Adelaide, South Australia Department Of Veterans' Affairs Full time

    Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing.It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families.This is achieved through providing client centred, trauma informed, recovery...

  • APS 4 Service Desk Officer

    1 week ago

    Adelaide, South Australia Department of Veterans' Affairs Full time

    Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is achieved through providing client centred, trauma informed,...

  • Level 2 IT Support Analyst

    1 week ago

    Adelaide city centre, South Australia Peoplebank Full time

    Location: Adelaide CBD Job Type: Contract Posted:about 3 hours agoContact: Matthew Chatterton Discipline:General IT Reference: Peoplebank are recruiting Level 2 IT Support Analysts to work for our client based in the Adelaide on long term contract roles.In this role, you will be responsible for Level 2 technical support across Desktop, Server, Network and...