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Rostering Officer

3 months ago


Adelaide, South Australia Cara Inc Full time
Permanent Part-time position available (70 hours per fortnight)

  • Competitive remuneration package plus salary sacrifices benefits (up to $15,900 tax free and $2,650 on meals and entertainment)
About Us
Cara is proud to be a leading South Australian disability service provider.
Our purpose-driven team is committed to providing empowering support for individuals with disabilities, helping them grow and seize life's opportunities.
We are dedicated to making a positive impact daily - on the people we assist, our team, and the communities we serve.
Joining our team means more than just a job; it means being part of something larger.

Your New Role
As a Rostering Officer, you will ensure all rostered shifts meet client support needs by coordinating staffing resources, contacting relevant staff, and addressing any staffing shortages.
Exciting career growth opportunities in a thriving organization.
  • Competitive remuneration package plus salary sacrifices benefits (up to $15,900 tax free and $2,650 on meals and entertainment).
  • Rewarding and supportive team environment.

Key Responsibilities
  • Identify and communicate staffing shortages to the Workforce Planning Team.
  • Handle phone calls and emails related to rostered shifts.
  • Actively manage staff redeployment for cancelled shifts.
  • Collaborate with various internal departments on roster anomalies.

Skills & Experience
  • Demonstrated experience in fast-paced rostering, administration, and data entry using rostering systems and client databases.
  • Strong written and verbal communication skills.
  • Experience in managing incoming and outgoing phone calls.
  • Excellent interpersonal and problem-solving abilities.
  • Familiarity with CRM systems, rostering tools, and Microsoft Office Suite.
  • Current NDIS Worker Check (or willing to obtain).

You must have the right to work in Australia.
Some work outside normal hours may be necessary.
To apply, please complete the online application form with your Cover Letter and Resume.

For a confidential discussion, please contact Recruitment.
The application deadline is 11:00pm, Friday 31 May 2024.
Role Type

Company Overview

Cara is a prominent disability service provider supporting individuals with disabilities across Adelaide and South Australia. Cara operates on a profit-for-purpose model, reinvesting all funds to aid children and adults with disabilities in the Cara Community.
We have a team of over 850 professionals delivering Supported Independent Living (SIL), Short Term Accommodation (STA), Home & Community Support (HCS), and Specialist Services.