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Administrative Support Officer

2 months ago

Adelaide, South Australia Programmed Full time
About the Role

We are seeking an experienced and skilled Administrative Support Officer to join our team at Programmed Care. As an Administrative Support Officer, you will play a vital role in providing administrative support to our Operations Manager and wider team.

Key Responsibilities
  • Provide proactive support to the Operations Manager and wider team
  • Perform reception duties, including fielding external phone calls and directing them to the appropriate internal team member
  • Process referrals and enter staff handovers into client management/rostering software
  • Ensure all referrals for service are presented to the appropriate team member for approval and accurately entered into client management/rostering software
  • Ensure all field staff handovers are accurately entered into rostering software in a timely manner
  • Ensure safety and quality objectives are achieved, including but not limited to safety conversations and incident management
  • Maintain and manage an effective filing system, including electronic files on the document management system
  • Ensure appropriate security is in place for particular documents and communications given their confidential nature
  • Assist other team members to manage workloads to maintain office efficiencies
Requirements
  • Previous experience in a fast-paced administration environment
  • High level of attention to detail
  • Strong problem-solving skills
  • Experience working with different software and systems
  • A Certificate in Business Administration will be looked upon favourably
  • Experience working in a healthcare setting will also be looked upon favourably
About Us

Programmed Care is a leading provider of care, support and home services to clients throughout Australia across a variety of programs. Our client base spans across the Disability, Veterans Health, Aged Care and Community Nursing industries.

What We Offer
  • A flexible and inclusive working environment
  • Supportive and experienced team
  • Strong customer-focused meaningful work