15581i Administration Specialist
1 week ago
An exciting permanent, full-time opportunity has become available for an experienced Administration Specialist to work within a well established training organisation located in Milton.
Working a 9 day fortnight you will have an RDO every second weekYou will need to have the following:
- Working with Children Suitability Card (Blue Card)
- either current or eligible to apply
- Well developed administration skills with at least 23 years experience
- Demonstrated communication and interpersonal skills from a customer facing role (with experience responding to product and service questions either face to face or via phone)
- Previous experience within a registered training organisation (RTO) would be an advantage
- Strong organisational and time management skills with a proven ability to meet deadlines consistently
- Intermediate skills in MS Word, MS Excel and MS Outlook, together with the confidence to learn new systems quickly
In this role you will be required to provide administration support to successful outcomes for students and apprentices/trainees, including:
- Accurately and efficiently enter information into databases, learning management system (LMS) and information systems to ensure compliance with regulatory and legislative obligations
- Deliver exceptional customer service whilst liaising with clients (including apprentices, trainees, students, employers, business partners and government departments) regarding training, certification, processes and qualifications
- Organise documentation and training information for learners, employers and other stakeholders
- Provide administration support to trainers and managers in areas such as booking flights and accommodation, scheduling appointments/meetings/training events, compiling training materials, composing written correspondence, etc
- Undertake apprentice/trainee/student eligibility checks and process enrolments
- Accurately enter and verify data for assessments, profession of learners and other statistics
- Recordkeeping tasks including maintaining, updating and verifying information in learner files
- Accurately and efficiently record minutes and action items for management meetings, including undertaking followup as required
- Associated administration, client service and clerical duties as required
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