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Administration Assistant
2 weeks ago
Davis Recruitment is a specialist agency for the placement of Temporary & Permanent Support Staff to the Medical/Healthcare Sector.*
We are seeking a full-time temp with a view to permanent Administration Assistant (Support Angel) for this community care provider based in Milton.
The Support Angel has a key administration role across all departments of this provider. Responsibilities include ensuring business operations are run efficiently and our clients and carers feel supported with their enquiries responded to in a friendly timely, professional, and warm manner. The Administration Assistant Officer is the gateway to our business and provides clients and Angels with a memorable experience.
As the Support Angel you will:
- Ensure each client and Carer’s first interaction with the office is a positive and supportive one
- Ensure all administration responsibilities are completed accurately and on time
- Maintain accurate client (as needed) and Carers records to support the effective management of our care and HR functions
- Maximise all opportunities to improve efficiency
- Maintain a client service focus personally and for the team
Specific duties include:
- Inbound calls answered within two rings wherever possible
- Monthly distribution of the Flock of Angels Newsletter
- Angel onboarding and set up completed within 2 days
- Regular contact is made with all Care Angels
- Assisting the CEO and Operations Manager with event planning and project work
- Social media and content creation and design
- WIP meeting attendance and distribution of minutes within 24hours of meeting
Hours:_* Monday to Friday 8am-4pm with 30 minute lunch break. Parking available in a Hotel next door at a subsidised rate or Milton train station is an easy walk away.
*_Salary: _* Commensurate with Skills but expected to commence at $ 35/hr plus Super casual. Permanent rates to be negotiated
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