Identified Student Success Officer

1 week ago

Sydney, New South Wales, Australia University of New South Wales Full time

Student Success Officer (Identified)

  • Employment Type: Full-Time (35-hour week)
  • Duration: 3 positions on a Fixed Term 12-month contract
  • Remuneration: From $96k plus 17% superannuation and leave loading
  • Location: Kensington NSW (4 days campus based / 1 day WFH)
  • Benefits: Cultural Leave and Indigenous Employee Network

This role is exclusive to Aboriginal and/or Torres Strait Islander candidates.

UNSW holds a special exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) to appoint professional and academic roles specifically for Aboriginal and Torres Strait Islander individuals, aligning with UNSW's objective of achieving a diverse workforce representation.

Why This Role is Essential

The Student Success Officer at Nura Gili Centre for Indigenous Programs holds a crucial position within the Student Success team. By working in close collaboration with team members, this role supports Indigenous undergraduate, postgraduate, and HDR students in realizing their full potential. The main focus of the Student Success Officer is to ensure a seamless transition and a positive and successful student journey at UNSW.

This role is dedicated to providing top-tier engagement, opportunities, and services tailored specifically for Indigenous students. In addition, the Officer maintains a diverse skill set and knowledge base across student services, offering personalized and culturally appropriate support to assist students in excelling throughout their university experience.

Key responsibilities of this position include:

  • Proactively managing various inquiries, including timetabling, class registration, degree planning, accommodation, Centerlink – Abstudy, scholarships, employability, learning support, and special considerations
  • Prioritizing student capacities and interests to enhance their overall student experience and success
  • Contributing actively to maintaining an inclusive and culturally enriching learning environment for Indigenous students through organizing workshops, events, and activities that educate and celebrate Indigenous cultural heritage
  • Close collaboration with Indigenous staff, community members, and elders to enrich the educational and cultural journey and foster a strong sense of community and belonging for all Indigenous students

This role may involve occasional weekend and after-hour work in regional, remote, and interstate locations as necessary.

About You

  • Understanding, knowledge, and appreciation of Indigenous Australian cultures and contemporary issues (Prior experience with Indigenous students is advantageous)
  • Familiarity with legislation and policies relevant to Indigenous students in higher education, including Indigenous Student Success Program (ISSP) and Abstudy
  • Ability to assess student capacity, develop strategies for academic success improvement, and monitor progress continuously
  • Experience in creating and delivering pastoral support services, along with the ability to multitask, approach work flexibly, and respond positively to unexpected events
  • Demonstrated capability in maintaining detailed, up-to-date, and accurate records
  • Effective prioritization skills, capacity to work independently within deadlines, in a fast-paced environment, with precision and attention to detail
  • Excellent communication and interpersonal skills, enabling effective communication with diverse stakeholders and collaborative work within a multidisciplinary team

The Organization

UNSW stands out from other workplaces you may have encountered. While we are a large organization with a varied and talented community engaging in remarkable endeavors, what truly distinguishes us is not just our activities but our approach to them. Together, we are committed to being considerate, pragmatic, and purposeful in all our efforts. If you aspire to a career where you can excel, tackle challenges, and undertake meaningful work, you will find your place here.

Benefits and Company Culture

UNSW offers an attractive salary package and provides access to a range of benefits, including:

  • Cultural Leave
  • Indigenous Employee Networks
  • Flexible work arrangements
  • Extra 3 days of leave during the holiday season
  • Access to continuous learning and career growth opportunities
  • Progressive HR initiatives
  • Various discounts and entitlements

For more details on the fantastic staff benefits and company culture, please visit our page.

To Submit Your Application: Kindly send in your CV and respond to the questions in our application form instead of addressing selection criteria.

You can access the Position Description at the provided link.

Application Deadline: Sunday 16th June at 11.55pm

Please note that pre-employment screenings are mandatory for this position.

For Further Inquiries: Reach out to Nat Chenhall – Manager Indigenous Employment

For inquiries, contact Chloe Gane – Talent Acquisition Consultant

Please refrain from sending applications directly to the mentioned contacts.

UNSW upholds principles of equity, diversity, and inclusion. We encourage applications from women, individuals from various cultural backgrounds, individuals with disabilities, members of the LGBTIQ+ community, and individuals of Aboriginal or Torres Strait Islander descent. UNSW facilitates workplace adjustments for individuals with disabilities and offers flexible work options to eligible staff members. The University reserves the right to not proceed with any appointment.

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