Identified Student Success Officer

2 weeks ago

Sydney, New South Wales, Australia University of New South Wales Full time

Job no: 525039

Work type:
full time

Location:
Sydney, NSW

Categories:
Student Services

Student Success Officer (Identified)

  • Employment Type: Full-Time (35hour week)
  • Duration: 3 x positions on a Fixed Term 12month contract
  • Remuneration: From $96k plus 17% superannuation and leave loading
  • Location: Kensington NSW (4 days campus based / 1 day WFH)
  • Benefits: Cultural Leave and Indigenous Employee Network

_This position is open to Aboriginal and/or Torres Strait Islander applicants only. _

  • UNSW has obtained an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) to designate and recruit professional and academic positions for Aboriginal and Torres Strait Islander persons only, to fulfil UNSW's goal of a representative workforce rate._

Why your role matters


The Student Success Officer at Nura Gili Centre for Indigenous Programs plays a pivotal role within the Student Success team.

Working collaboratively with other team members, this role will assist Indigenous undergraduate, postgraduate, and HDR students in reaching their full potential.

The Student Success Officer will focus is on ensuring a smooth transition and positive and successful student experience at UNSW.

This role delivers high-quality engagement, opportunities, and services through various channels, tailored specifically for Indigenous students.

Additionally, they maintain a broad range of knowledge and expertise across student services, providing personalised and cultural assistance to help students thrive throughout their university journey.


Specific accountabilities for this role include:

  • Proactively manage a wide range of inquiries, such as timetabling, class registration, degree planning, accommodation, Centrelink
  • Abstudy, scholarships, employability, learning support, and special considerations.
  • Prioritising the student's capacities and interests, aiming to enhance their overall student experience and success.
  • Actively contribute to maintaining an inclusive and culturally enriching study environment for Indigenous students by organising workshops, events, and activities that educate and celebrate Indigenous cultural heritage.
  • Collaborating closely with Indigenous staff, community members, and elders to enhance the overall educational and cultural journey to help foster a strong sense of community and belonging for all Indigenous students.
This role requires occasional weekend and after-hour work in regional, remote and interstate as required.

About You:

  • Knowledge, understanding and appreciation of Indigenous Australian cultures and contemporary issues. (Experience working with Indigenous students is desirable).
  • Ability to assess student capacity, develop plans to improve academic success and monitor ongoing progress.
  • Demonstrated ability to maintain detailed, accurate and up to date records
  • Ability to prioritise tasks and work independently to deadlines, in a highvolume work environment, with accuracy and attention to detail.
  • Excellent communication and interpersonal skills with the ability to liaise with a wide range of stakeholders and to work effectively within multidisciplinary team.

The Organisation
UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn't only what we do, it's how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do.

If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.


Benefits and Culture:

UNSW offers a competitive salary and access to UNSW benefits including:

  • Cultural Leave
  • Indigenous Employee Networks
  • Flexible working
  • Additional 3 days of leave over the Christmas period
  • Access to lifelong learning and career development
  • Progressive HR practices
  • Discounts and entitlements
More information on the great staff benefits and culture can be found here.

Applications close:
Sunday 16th June at 11.55pm**Please note pre-employment checks are required for this position.

Get in Touch:
Nat Chenhall - Manager Indigenous Employment

Get in Touch:
Chloe Gane - Talent Acquisition Consultant

Applications cannot be accepted if sent directly to the contacts listed.

  • UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment._

Advertised: 31 May 2024 AUS Eastern Standard Time

Applications close: 16 Jun 2024 AUS Eastern Standard Time

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