Fifa Vip Coordinator

2 weeks ago

Sydney, New South Wales, Australia FIFA Full time

The Position**:
More than a job

  • If you are interested in a onceinalifetime job in the sports industry, this is your chance.
We are looking for someone to strengthen the team in charge of organising the biggest women's sporting event in the world:

the FIFA Women's World Cup Australia New Zealand 202- To ensure the successful operational delivery of the ninth edition of this competition, we have set up a Local FIFA Subsidiary (LFS).

Its aim is to improve the experience of over 1.1 billion people watching the FIFA Women's World Cup, by delivering innovative solutions across all operational areas.


  • We are currently looking to recruit TWO
-
FIFA VIP Coordinators (FIFA Club).

Job responsibilities

  • Support the FIFA Club Manager / Duty Manager with operations planning and delivering of the FIFA Club.
  • Work in the FIFA Club to ensure service standards are delivered.
  • Support tournament time FIFA/FWWC2023 Guest Operations at the VIP Hotel and liaise with the various stakeholders.
  • Deliver operational plans & policies and procedures while ensuring compliance of FWWC2023 Policy
  • Ensure a VVIP experience is delivered in the FIFA Club
  • Ensure Service Levels are observed and carried out, as agreed between all stakeholders
  • Support guest operations at the various hotel locations (welcome desk, F&B outlets, transport load zone) and delegate tasks as per the scope
  • Work closely with all team members to align on all logístical requirements
  • Act as shiftmanager for the guest operations team at FIFA Club for the FIFA Women's Football World Cup 202
  • Work closely with the Park Hyatt to ensure service is delivered on time and to standard
  • Ensure the entertainment program Is delivered on time and to a high standard.

Closing Date: 20 May 2023

These tasks are a good start. Time will change. Take it and shape it.

Your Profile**:
Create something that matters

  • We work hard at FIFA.
  • We are dedicated, ambitious and innovative.
  • And we respect our values. Always.
  • For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
  • The specific competencies we require for this position are:

Qualifications & experience and skills

  • Experience in Hospitality and Guest Management Experience
  • Experience in work experience in client facing jobs
  • Familiarity with V/VIP environment, highend hospitality, and Guest Management
  • Experience in the hotel industry
  • English fluency spoken and written (required)
  • Advanced skills in MS Office (Excel, Word, PowerPoint, Visio & Project)
  • Planning software and online collaboration tools (an asset)
  • Previous experience and ability to understand CADs and site plans
  • Good understanding of organisational processes and policies
  • Ability to resolve guest concerns expeditiously and independently
  • Ability to shape and deliver operational excellence in teams
  • Strong verbal and written communication skills;
  • A collaborator who is able to foster good working relationships;
  • Excellent organisational and planning skills;
  • Good networking skills
  • Time management and the ability to prioritize a varied workload;

WHO WE ARE **:
#ONETEAM

  • The FIFA Women's World Cup Australia & New Zealand 2023 Local Entity was established after the two host countries were awarded the hosting rights to the world's biggest women's sporting event in June 2020.
  • The Entity, with offices in Auckland/Tāmaki Makaurau and Sydney/Gadigal, is tasked with delivering the tournament for 32 teams (up from 24 in 2019) in ten stadiums across 9 host cities in New Zealand and Australia from 20 July to 20 August 202
  • The first FIFA Women's World Cup to be hosted by two confederations (Asia and Oceania), and the first in the Southern Hemisphere, will not only take players and fans 'Beyond Greatness' but will radically move the dial for gender equality.

Good Match?**:

Take the culture check

Building the new FIFA is stimulating and demanding.

We seek people who can help take us to the next level. People who constantly challenge us to innovate and find better ways. Are you the right kind of player for our team? Take the culture check and find out...

  • Football has reached its full potential
  • Let's make football truly global
  • I like teammates who are like me
  • I love working in a diverse team
  • Average is often good enough
  • I work hard and strive for excellence

Equal

Diverse
Inclusive:

Come as you are

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