Documentation Officer

2 weeks ago


Brisbane, Queensland, Australia Suncorp Full time
Be part of something bigger at Suncorp - Join Us as a Documentation Officer

We're currently seeking dedicated Documentation Officers to play a crucial role in our lending business. As a Documentation Officer, you'll be responsible for reviewing and updating data in home loan applications, verifying customers' identities, and issuing necessary documentation to Customers/Brokers.

These are permanent full-time positions scheduled from Monday to Friday. The role offers a hybrid work arrangement with flexible working options.


What you'll be doing:
  • Performing identity checks and ensuring accurate customer identification
  • Issuing mortgage documents while maintaining data consistency and accuracy
  • Cross-referencing documentation as needed
  • Effective communication with brokers and colleagues to expedite processes
  • Demonstrating strong attention to detail and time management
  • Meeting designated KPIs and proactively problem-solving

What we're looking for:

  • Prior experience in a financial institution
  • Experience with KPIs and working against deadlines
  • High attention to detail in all processes
  • Understanding of the banking and financial industry regulations
  • Analytical mindset for problem-solving
  • Excellent written and verbal communication skills
  • Ability to make timely and effective decisions

Suncorp offers a range of employee benefits including a competitive salary, employee discounts, study support, parental leave, and wellness initiatives.

Some of our benefits include:
  • Employee discounts and rewards
  • Study support for career development
  • Parental leave for primary carers
  • Wellness initiatives for health and financial wellbeing

If you're looking to work in a diverse and inclusive environment that values its employees' growth and well-being, then Suncorp is the place for you

Don't miss the opportunity to be part of a team that is dedicated to delivering exceptional service to customers and communities. Apply now to be a part of something bigger at Suncorp

Join us on this exciting journey and be a part of a team that's committed to making a positive impact. Apply now


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