Documentation Officer
2 weeks ago
What you'll do:
- Performing Identity checks while ensuring Customer Identification is accurate and matching
- Ensure data is consistent and accurate when issuing mortgage documents to the customer
- Cross reference documentation as required
- Proactively communicating to brokers and colleagues of other parts of the business to progress a file efficiently
- Excellent time management and task prioritisation required
- Demonstrating a very high level of attention to detail
- Meet required KPI's
- Problem solve and reach out for assistance in a timely manner
What you'll bring:
- Previous experience working within a financial institution
- Strong data entry skills
- Experience in KPI's or working towards targets/deadlines
- High attention to detail by accurately checking all steps and information in processes for correctness, order and consistency.
- Understanding of market and external environment including banking and financial industry principles and regulations
- An analytical mindset required to develop solutions, courses of action and solution recommendations by using an information base to identify key issues, compare data and determine causeeffect relationships.
- Excellent communication skills to convey and explain information, coherently and confidently both oral and written, using a combination of influencing and motivating to cause behavioural change.
- The ability to make effective decisions in a timely manner across a variety and diversity of matters
What we can offer you:
- Competitive salary package
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products
- Flexible working environment and arrangements; genuine focus on worklife balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)
At the Suncorp Group we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.
By giving you the opportunities and support you need to grow your own career and perform at your peak - while making a meaningful impact for our customers and their communities.
Advertised: 03 Mar 2023 AUS Eastern Daylight Time
Applications close: 10 Mar 2023 AUS Eastern Daylight Time
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