Program and Activities Support Officer

2 weeks ago

Melton, Australia Shoalhaven City Council Full time

Casual position

Band 4 - Salary Range $ $46.95 per hour + 11% Super

Salary offered will depend on level of skills and experience

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You'll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

Provide administrative support to the Health Connected Community department and support with the daily operational requirements within Councils community centres and Neighbourhood Houses. The team are seeking an individual who has strong administration skills and demonstrated excellent customer service skills preferably with experience in Local Government and/or a community services environment.

Key Responsibilities

  • Provide administrative support to Council's Community Participation and Connection team delivering accessible community programs and activities.
  • Support the production and dissemination of marketing initiatives and materials to promote Council's programs using social media, local media, newsletters, notice boards and other communication mediums.
  • Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Connection programs operations, including participation in initiatives to review and implement improved work practices.
  • Provide excellent customer service to participants of Council programs and users of Community Centre's and Neighbourhood Houses.
  • Support volunteers, tutors and community groups relevant to the Council's community programs.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

  • Secondary school certificate with substantial experience in the provision of customer service and/or administration functions or a minimum of a post-trades certificate in a relevant field.
  • Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
  • An understanding of community development and/or the role of Neighbourhood Houses, community learning and programs.
  • Proven time management skills, including the ability to prioritise tasks and organise work activities to manage ongoing requests for action or information from customers.
  • Communicate effectively to develop effective working relationships with a wide variety of internal and external customers.
  • Hold a Current valid Victorian driver's licence and Current valid Working with Children's Check
  • Current valid Victorian Driver's Licence.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there's a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we'd love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture

Benefits

There are a number of great reasons why our people love working at Melton City Council:

Staff Benefits | Melton City Council

  • Extensive Career Development & Leadership Programs
  • Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
  • Wellbeing initiatives
  • Subsidised Uniforms

How To Apply

If you require further information about the position, please contact Carly Billingham, Team Leader Community Participation and Connection on

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees and Council's COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11:59pm Thursday 6th June 2024.

Apply Now

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