Senior Assessment Officer
2 weeks ago
The Senior Assessment Officer is required to identify and manage high risk, serious matters, triage and assess health service complaints, and ensure the activities of the Assessment Unit are conducted in compliance with the Office of the Health Ombudsman (OHO) policies and procedures, as well as meeting legislative requirements.
The role will be required to maintain strong relationships with key stakeholders, including health service providers, the Australian Health Practitioner Regulation Agency (AHPRA) and other key government entities (such as, where necessary, the Queensland Police Service and/or the Crime and Conduct Commission).The role will also be responsible for team support and mentoring/coaching and additional quality assurance accountabilities to support the Principal Assessment Officer and the Director, Assessment and Resolution.
The role description will outline any qualifications, licences and specific requirements of the role.If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.
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