Assessment Officer

1 week ago

Brisbane, Queensland, Australia Queensland Health Full time
About the role

  • Receive and assess of complex and sensitive complaint and information from employees and stakeholders to determine whether it amounts to suspected corrupt conduct or a public interest disclosure.
  • Undertake comprehensive and accurate research; and
  • Provide highly proficient comprehensive administrative and office management services to the Ethical Standards Unit.
About you

  • Respect demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times
  • Teamwork collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services
  • Compassion is patient / client focussed, demonstrates selfawareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients
  • High Performance cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders
  • Integrity demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard
  • Demonstrated experience in assessment of suspected corrupt conduct matters, ethical and professional practice standards and public interest disclosure management processes, with the ability to operate effectively in a high volume, sensitive and complex work environment
  • Proven competency in an administrative and managerial support role to senior officers who operate across multiple multidisciplinary facilities

This includes proven:

  • Ability to maintain confidentiality, exercise tact, discretion and sound judgement in the absence of decision makers when liaising with senior staff, clients and members of the public
  • High level organisational skills and the proven ability to prioritise work and meet deadlines in a high pressure environment. High level interpersonal, liaison and communication skills, including the capacity and ability to negotiate or communicate on behalf of the agency with senior internal and external stakeholders
  • High level written communication skills, including ability to prepare documents, assessments and briefing notes for senior officers on complex and sensitive issues
Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and nonclinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy worklife balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Job ad reference number:
MN491647 Close date: Thursday, 22nd June 2023

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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