Customer Service Representative

1 week ago


Mascot, Australia WooliesX Full time

Customer Service Representative - Contact Centre (Inbound):

Exciting opportunity for service focussed individuals to join the Woolworths Customer Hub team based in Mascot NSW, where providing an exceptional customer experience is our daily mantra.

**This is a great opportunity to start building a career with one of the largest and most trusted employers in Australia

About the role:

What you'll do:

  • Provide customer support across delivery related queries
  • Achieve, maintain and exceed individual and team Key Performance Indicators
  • Provide exceptional customer service experiences through efficient evaluation and first call resolution
  • Continuously build rapport and ability to develop customer loyalty
  • Agility in maintaining and pursuing product knowledge
  • Provide valued contribution by identifying process improvement opportunities

What we are looking for:

  • Experience in a customer service environment
  • Excellent problem solving skills
  • A positive and resilient outlook
  • The ability to adapt to change and innovate new ideas
  • Strong written communication skills
  • Thriving in fast paced, customer focused service environments
**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.


As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.


We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.


We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You

  • Mascot, Australia Avis Budget Group Full time

    **Competitive Salary. Performance Incentives. Employee discounts on car rentals.** **What you’ll do** As Customer Service Representative, or as we refer to Rental Sales Agent you are the first point of contact and face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services,...


  • Mascot, Australia ABBVIE Full time

    **Summary of Job Description**: We are looking for a hands-on individual enthusiastic about Customer Service with strong influencing skills to support the Operations team. As a Customer Service Representative, you will work closely with AbbVie’s outsourced partners in order processing and the 3rd party logistics provider to ensure order execution and...


  • Mascot, Australia Eaton Full time

    Manage and coordinate daily and weekly activities of extended ANZ field services team, overall resources planning, effectiveness and utilization - Provide high quality, efficient support to the customer service team, internal and external customers, thereby retaining and enhancing customer relationships and maximizing return on sales - Act as key escalation...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...


  • Mascot, Australia Avis Budget Group Full time

    Competitive Salary. Performance Incentives. Employee discounts on car rentals.What you'll doAs Customer Service Representative, or as we refer to Rental Sales Agent you are the first point of contact and face of our brand In this position you will interact with our customers at the rental counter while marketing products and services, completing rental...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Eaton offers a comprehensive portfolio of backup power and distribution equipment which protects us from host of threats including power outages, surges, and lighting strikes. The Power Distribution units range...


  • Mascot, Australia Eaton Full time

    Manage and coordinate daily and weekly activities of extended ANZ field services team, overall resources planning, effectiveness and utilization Provide high quality, efficient support to the customer service team, internal and external customers, thereby retaining and enhancing customer relationships and maximizing return on sales Act as key escalation...


  • Mascot, Australia ABBVIE Full time

    Summary of Job Description:We are looking for a hands-on individual enthusiastic about Customer Service with strong influencing skills to support the Operations team.As a Customer Service Representative, you will work closely with AbbVie's outsourced partners in order processing and the 3rd party logistics provider to ensure order execution and follow up...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Eaton offers a comprehensive portfolio of backup power and distribution equipment which protects us from host of threats including power outages, surges, and lighting strikes. The Power Distribution units range...


  • Mascot, Australia ABBVIE Full time

    AbbVie (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. The company's mission is to use its expertise, dedicated people, and unique approach to innovation to develop and market advanced therapies that address some of the world's most complex and serious diseases. AbbVie employs approximately...


  • Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS's), surge protective devices, power distribution units (PDU's), remote...


  • Mascot, Australia Boston Scientific Corporation Full time

    **Customer Care Representative**: - Remote Eligible: Field Based- Onsite Location(s): Mascot, NSW, AUCustomer Care Representative **The Role** This role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus...


  • Mascot, Australia Boston Scientific Corporation Full time

    Customer Care Representative: Remote Eligible: Field Based Onsite Location(s): Mascot, NSW, AUCustomer Care RepresentativeThe RoleThis role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus of this role is...


  • Mascot, Australia WooliesX Full time

    **Customer Service Representative - Contact Centre (Inbound)**: Exciting opportunity for service focussed individuals to join the Woolworths Customer Hub team based in Mascot NSW, where providing an exceptional customer experience is our daily mantra. **This is a great opportunity to start building a career with one of the largest and most trusted employers...


  • Mascot, Australia ABBVIE Full time

    **AbbVie **(NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. The company’s mission is to use its expertise, dedicated people, and unique approach to innovation to develop and market advanced therapies that address some of the world’s most complex and serious diseases. AbbVie employs...


  • Mascot, Australia Boston Scientific Corporation Full time

    **Customer Care Representative**: - Remote Eligible: Hybrid- Onsite Location(s): Mascot, NSW, AU**The Role** This role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus of this role is to provide both...


  • Mascot, Australia Smarte Carte Australia Pty Ltd Full time

    Full time and Casual positions Available - Exciting, fast-paced and sought after working environment We are Australia’s leading supplier and manager of Airport Baggage Trolley Services and Baggage Storage solutions. An opportunity has become available at our Sydney Domestic Airport location to employ casual Customer Service Representatives. The purpose...


  • Mascot, Australia Boston Scientific Corporation Full time

    Customer Care Representative: Remote Eligible: Hybrid Onsite Location(s): Mascot, AUCustomer Care RepresentativeThe RoleThis role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, complaint handling as well as customer, doctor and patient enquiries. The key focus of this role is to provide...


  • Mascot, Australia Carbiz Rentals Full time

    **$55k-$60k Base + Super + APR + Bonus Incentives!**: - **< 10 mins walk from Mascot Station!**: - ** Ongoing training, support, mentorship and opportunity for career development!** **Carbiz are looking for highly enthusiastic, personable, and detail-oriented individuals to join our Assessments team as Customer Excellence Representatives.** Your success...