Customer Service Representative
1 week ago
Competitive Salary. Performance Incentives. Employee discounts on car rentals.
What you'll do
As Customer Service Representative, or as we refer to Rental Sales Agent you are the first point of contact and face of our brand In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
- Establishing customer car rental needs by actively listening
- Review in detail ABG's various add on's and services as to determine what may best suit the customer
- Communicate rental procedures and guidelines effectively
- Complete rental bookings in a timely, efficient and accurate manner
- Answering customer questions and inquiries
What we're looking for
-
Applicants must have a full and valid driver's licence:
- Open to work days, weekends shifts
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
-
Hourly pay +
loadings +
performance incentives:
Wellbeing programme incl.
life insurance +
discounted health insurance +
superannuation options- Access to
Perkbox
discounts and offers with hundreds of retailers and big brands, including on
cinema tickets,
fitness classes,
shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
- Employee Assistance Programme
(EAP) provided by Converge 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
About Avis Budget Group
We don't just rent cars. We're changing the way people move.
Across our world-famous brands -
Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Job Types:
Permanent, Full-time
Salary:
From $24.87 per hour
Expected hours: 38 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Shift work
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location:
In person
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