Regional Sales Administration Manager

2 weeks ago

Surfers Paradise, Queensland, Australia Wyndham Destinations Full time

We Put the World on Vacation: At Travel + Leisure Co

, our mission is simple:

to put the world on vacation.

Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe.

Innovation and growth keep our work interesting and fun.

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.


How You'll Shine


Based out of our beautiful Surfers Paradise Resort, the Regional Sales Administration Manageresponsible for managing and overseeing all sales operation functions at each preview centre in their respected region.


Responsibilities include but not limited to:

  • Efficient management of financial KPIs
  • Succession planning
  • Staff development and retention
  • Operational efficiencies, retention strategies for their region
  • Maintaining key relationships with internal and external customers
  • Provide support and assistance where required to other regions within the business.
  • Ensure that all designated preview centres in the designated region provide a high level of service both internally and externally and are operating in accordance within our standard operating procedures.
  • Coach, train, develop and provide management support to operational staff.
  • Develop succession plans and talent management strategies to ensure a strong talent pool within the sales operations department.
  • Both remotely and when on site, endeavor to ensure the preview centres conform to industry compliance and Company best practices through inspection of processes.
  • Maintain and monitor reporting relating to Sales and Marketing, financials and other designated reports where required.
  • Identify key operational opportunities in collaboration with the AVP of Sales.
  • Conduct ongoing audits of sales operation processes to ensure all offices are operating effectively. and efficiently and meet compliance requirements.
  • Ability to travel to preview centres within the Business.

How You'll Be Rewarded

  • Discounted resort stays and travel options across the world
  • Subsidised private health insurance
  • Great training opportunities and a fantastic working environment on offer

What You'll Bring
To be successful in this role, you will have:

  • Ability to manage, coach, train and mentor staff in order to develop staff members to reach their full potential
  • High level of planning, organisational and operational skills and ability to work under tight deadlines
  • Experience in understanding financial reporting and monthly P&L management
  • Proficient in Microsoft Applications and knowledge of CRM systems
  • Flexibility and able to work in a fastpaced environment, across weekends, public and school holidays
  • Exceptional time management skills and be able to efficiently multitask and prioritise duties
  • Ability to demonstrate tenacity, initiative and decisionmaking skills
  • Superior interpersonal, telephone and communication skills
  • Advanced data entry skills
  • Absolute attention to detail

Where Memories Start with You:

Hospitality is at the heart of all we do at Travel + Leisure Co.

Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.

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