Senior Manager Business Resilience

2 weeks ago

City Of Maribyrnong, Australia Victoria University Full time

Senior Manager Business Resilience & Critical Incidents Management - Universities, Other (Education & Training) Exciting opportunity within our new Digital and Campus Services team Collaborative, innovative and supportive work environment This position is located at our Footscray Park Campus.


About Us:
At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028.

Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan : Start well, finish brilliantly.

One of the drivers "Thriving place to Study and Work" will enable us to continue to create places that our students and staff love to belong and feel immense pride.


About the Role:

As the Senior Manager Business Resilience and Critical Incidents, you will play a pivotal role in safeguarding the continuity and stability of our operations by overseeing critical incident response and management.

You will be responsible for developing and implementing comprehensive strategies, protocols, and frameworks to effectively address and mitigate potential threats and disruptions in our University.

Working within a collaborative, innovative and supportive work environment, this position reports to the Chief Information & Security Officer (CISO).

This is a full time, continuing position at a HEP 10 classification with salary of $132,932 per annum plus 17% employer superannuation, working 36.75 hours per week.

An example of your responsibilities or duties you may perform will include: Develop and maintain a robust business resilience and critical incident management framework tailored to the unique needs and risks of our University.

Lead the identification, assessment, and prioritisation of critical business functions and associated risks.

Collaborate closely with cross-functional teams to ensure alignment and coordination in both the establishment of a business resilience framework and plans for the university and incident response efforts.

Establish clear protocols and escalation procedures for responding to critical incidents, including but not limited to natural disasters, cyber-attacks, supply chain disruptions, and other emergencies.

Ensure strategic response is undertaken in conjunction to operational first line response to an emergency or adverse event, including crisis assessment, communications and recovery strategy.

Lead and coordinate with business units to review and maintain disaster recovery practices and documentation for enterprise critical services, applications, and infrastructure (both digital and physical).

Stay abreast of emerging threats, industry best practices, and regulatory requirements related to business resilience and critical incident management.

About You:

You will have significant experience in a similar business resilience leadership role (including implementation of framework, strategies and managing business resilience related risks) within a complex tertiary institution or similar.


You will also have:

Proven expertise in the management of significant human and material resources High level interpersonal, cross cultural and verbal communication skills with the ability to negotiate effectively and work through challenges with other staff, external clients, students and other stakeholders.

Significant leadership experience supporting and advising senior executive teams in strategic planning, business continuity and/or risk management with proven planning, organisational and analytical skills.

Demonstrated ability to work independently in an ambiguous environment, to prioritise work demands, to respond to urgent requests when required and to manage confidential and sensitive material.

To view a copy of the position description and/or to submit your application, please visit our career website.

Applications must include:
Your resume Responses to the key selection criteria listed in the position description and; evidence of relevant qualification, certificates and/or checks For information regarding the recruitment process, please contact Virginia Gibbins, People & Culture Coordinator by email at (email protected)

Application Closing Date:
Sunday 16 June 2024 at 11:59pm Our Commitment to

Protecting Country:
Victoria University honours its foundation for collaboration and social progress.
We will demonstrate sensitivity in respecting First Nation perspectives.
We ensure that we respect our Indigenous voices and commit to sustainable Protecting Country.

Our Council must lead our direction and commitment to improve the health and wellbeing of our local and global communities, and the planet that we share.

Education, Training & Professional Development Victoria University (VU) is the University of the West.
For more than 100 years, Victoria University (VU) has offered accessible education to students in Melbourne's west and beyond.

We are one of Australia's few dual-sector universities, with currently over 40,000 enrolled vocational and higher education students studying across our campuses.

Our moral purpose is to provide vocational and higher education that transforms the lives of students and the communities we serve.

Our values are a living set of actions that underpin our moral purpose.

The VU Values are that we are always:

  • shaping the future This is the VU Way.
We are always WEST.

At VU we believe diversity is a strength – the more diverse perspectives, identities, cultural backgrounds, ages and experience of our students and staff, the better our working environment, research and educational experience of our students.

With a culturally diverse population of students and staff from a wide range of backgrounds, we strive to foster a welcoming and inclusive environment where all students and staff are respected, valued and enabled to thrive.

Victoria University (VU) is the University of the West.
For more than 100 years, Victoria University (VU) has offered accessible education to students in Melbourne's west and beyond.

We are one of Australia's few dual-sector universities, with currently over 40,000 enrolled vocational and higher education students studying across our campuses.

Our moral purpose is to provide vocational and higher education that transforms the lives of students and the communities we serve.

Our values are a living set of actions that underpin our moral purpose.

The VU Values are that we are always:

  • shaping the future This is the VU Way.
We are always WEST.

At VU we believe diversity is a strength – the more diverse perspectives, identities, cultural backgrounds, ages and experience of our students and staff, the better our working environment, research and educational experience of our students.

With a culturally diverse population of students and staff from a wide range of backgrounds, we strive to foster a welcoming and inclusive environment where all students and staff are respected, valued and enabled to thrive.

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