Senior Business Manager

1 week ago

City of Unley, Australia Bespoke HR Full time

Add expected salary to your profile for insights

About our Client:
With a strong, stable position in the market, the Guild is a respected national peak body representing community pharmacy. It seeks to serve the interests of its members and to support community pharmacy in its role of delivering quality health outcomes to all Australians.

With a culture described as highly loyal, passionate, committed and focused, the Guild is looking for a Senior Manager to assist grow and continue to service the members and their community through delivering a high-quality payroll bureau service to pharmacies. This service is also be offered to the wider market and would involve further developing its payroll service nationally.

About the Opportunity:
As part of strong national network and a team in SA of 7, this position will lead the business development and operations of the Guild's Payroll Bureau Service which they have been running for 13+ years.

With a current client base of over 280 pharmacies across the country, and delivering over 5000 payslips to employees each fortnight through their service, they are looking for a new senior leadership member to join the team and grow the business to meet its growth targets.

This position does not need to be a payroll expert (however knowledge of payroll processes and requirements would be highly regarded) but does need to have a core business development strength and be able to effectively lead the small team.

Key Responsibility Areas:

Management of Stakeholders

  • Lead, manage, inspire and grow the team
  • Ensure high level of user satisfaction and ongoing improvements made where required
  • Management of 3rd party contractors supporting payroll delivery and technology
  • Regular reporting as required
  • Continually contribute as a senior member of the leadership team
Sales & Business Development
  • Lead the sales and business development across Australia liaising closely with the National Guild Structure to continue to grow the business
  • Lead the marketing plan for the promotion of services
  • Represent the company at trade shows
  • Assist lead the generation of collateral and promotional material
  • Develop and nurture strong connections and relationships with members and community pharmacists
  • Convert existing members and community pharmacists to payroll bureau services
  • Communicate new services and assist with queries regarding integration
Payroll Operations
  • Ensure effective delivery of services, solutions and performance as required
  • Assist streamline processes where required
  • Team leadership and communication to ensure meeting KPI's and legal requirements
  • Team development
The successful applicant must be an experienced Senior Manager with the ability to lead key areas to a high standard of excellence and must have:-
  • At least 3 years prior experience in a senior business development position and exposure to leading a small team and business operations for a category/area or business.
  • Prior experience working in a member service environment viewed favourably.
  • Excellent interpersonal skills and building strong relationships.
  • Strong leader and developer of team, values and culture.
  • Strong commercial acumen.
  • Excellent communicator publicly, with stakeholders and written and verbal communication skills.
  • Confidence in presenting at conferences or as required.
  • Ability to travel interstate approximately 5-8 times per year.
  • Prior experience in software implementation viewed favourably.
Some occasional weekends/late nights required from time to time for workshops or trade shows. This person does not need to run payroll or be a payroll expert but needs to be able to lead and support the team.

Why consider working for the Guild?
  • Flexible working arrangements
  • Competitive remuneration package
  • Be part of a great team
  • National resources to tap into and leverage
  • Annual flu shot
  • Access to an Employee Assistance Program
Sound like you?
Want to find out more information, please feel free to contact Nicole on or to apply please provide a cover letter which highlights your experience relevant to this advertisement and your resume (please combine your cover letter and resume in one document). Please allow 15 minutes when applying to answers some questions relevant to this position and submit your details.

We reserve the right to make an offer at any time through the recruitment process. We encourage those interested in the position to submit their application as soon as possible

Recruiters and Candidates. Please do not send details directly to the client. The client has engaged BespokeHR to assist solely with this position. If you or any of your potential candidates wish to apply, please do so via the apply button.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a business manager?

Are you available to travel for this role when required?

Do you have a current Police Check (National Police Certificate) for employment?

What's your expected annual base salary?

How much notice are you required to give your current employer?

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