Current jobs related to Technical Support Agent - Pyrmont, New South Wales - Mood Media


  • Pyrmont, New South Wales, Australia DroneShield Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our Delivery Team at DroneShield Group Pty Ltd. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our cutting-edge technology.Key ResponsibilitiesCollaborate with...


  • Pyrmont, New South Wales, Australia DroneShield Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our Delivery Team at DroneShield Group Pty Ltd. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our cutting-edge technology.Key ResponsibilitiesCollaborate with...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a highly skilled Senior Marketing Manager to lead our Agent division's brand marketing, communications, and national seasonal campaigns. As a key member of our marketing team, you will be responsible for driving Agent awareness and value perception of Domain, while partnering with our Personalised Marketing, Digital, Content, and...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Marketing Manager to join our team at Domain Group. As a key member of our marketing team, you will be responsible for leading all brand marketing, communications, and national seasonal campaigns for our marketing products.Key ResponsibilitiesDevelop and execute multi-channel marketing...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a highly skilled Senior Marketing Manager to lead our brand marketing efforts and drive business growth. As a key member of our marketing team, you will be responsible for developing and executing strategic marketing campaigns that increase agent engagement and cross-sell.Key ResponsibilitiesLead all brand marketing,...

  • Pricing Strategist

    2 weeks ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, where you will play a foundational role in supporting the growth of our business through innovative pricing strategies.Key ResponsibilitiesDevelop and execute pricing strategies that enable sustainable and profitable growth across our product portfolio.Build foundational...

  • Pricing Strategist

    5 days ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, a leading property business. As a Pricing Analyst, you will play a critical role in supporting the growth of our business by developing and executing innovative pricing strategies.Key ResponsibilitiesLead the pricing process across our Residential, Commercial, Developer,...

  • Pricing Strategist

    1 week ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, where you will play a foundational role in supporting the growth of our business through innovative pricing strategies.Key ResponsibilitiesDevelop and execute pricing strategies that enable sustainable and profitable growth across our product portfolio.Build foundational...

  • Pricing Strategist

    3 weeks ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About Domain GroupDomain Group is a leading provider of property data and insights, committed to driving growth and delivering exceptional value through innovative strategies.Job SummaryWe are seeking a skilled Pricing Strategist to join our team and help us achieve our mission of enabling clients to buy based on value, not just price.Key...

  • Pricing Strategist

    4 days ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, a leading property business that simplifies the property journey for Australians and beyond. As a Pricing Analyst, you will play a foundational role in supporting the growth of our business by developing and executing innovative pricing strategies that enable sustainable...

  • Pricing Strategist

    1 day ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, a leading property business that simplifies the property journey for Australians and beyond. As a Pricing Analyst, you will play a foundational role in supporting the growth of our business by developing and executing innovative pricing strategies that enable sustainable...

  • Pricing Strategist

    2 weeks ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About Domain GroupDomain Group is a leading provider of property data and insights, committed to driving growth and delivering exceptional value through innovative strategies.Job SummaryWe are seeking a skilled Pricing Strategist to join our team and help us achieve our mission of enabling clients to buy based on value, not just price.Key...

  • Pricing Strategist

    3 days ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    About the RoleWe are seeking a skilled Pricing Analyst to join our team at Domain Group, a leading property business that simplifies the property journey for Australians and beyond. As a Pricing Analyst, you will play a foundational role in supporting the growth of our business by developing and executing innovative pricing strategies that enable sustainable...

  • Account Partner

    3 weeks ago


    Pyrmont, New South Wales, Australia Domain Group Full time

    Job Opportunity:A great opportunity has arisen for an experienced Account Partner to join our NSW Residential Sales team in our Pyrmont office. As a key member of our team, you will be responsible for positioning the Domain brand as the market leader in print, online, content, and social platforms.Key Responsibilities:Provide innovative and effective...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    Client Relationship Manager - Permanent Full Time We are seeking a dedicated Client Relationship Manager to enhance our Residential Sales division. In this role, you will elevate the Domain brand as a leader across various platforms including print, online, content, and social media. Your focus will be on delivering innovative advertising solutions...


  • Pyrmont, New South Wales, Australia DroneShield Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our Delivery Team at DroneShield Group Pty Ltd. As a Field Service Engineer, you will play a critical role in ensuring our customers receive exceptional support and service from the initial engagement through to after-sales product support.Key ResponsibilitiesCollaborate with the...


  • Pyrmont, New South Wales, Australia DroneShield Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our Delivery Team at DroneShield Group Pty Ltd. As a Field Service Engineer, you will play a critical role in ensuring our customers receive exceptional support and service from the initial engagement through to after-sales product support.Key ResponsibilitiesCollaborate with the...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    Client Relationship Manager - Permanent Full Time We are seeking a talented Client Relationship Manager to enhance our NSW Residential Sales division. In this role, you will elevate the Domain brand as a leader across various platforms including print, online, content, and social media. Your focus will be on delivering innovative advertising...


  • Pyrmont, New South Wales, Australia Domain Group Full time

    Client Relationship Manager - Permanent Full Time An exciting opportunity for a Client Relationship Manager to become a key player in our NSW Residential Sales division. In this role, you will enhance the Domain brand's presence as a leader across various platforms including print, online, content, and social media. Your focus will be on delivering...


  • Pyrmont, New South Wales, Australia DroneShield Group Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our Delivery Team at DroneShield Group Pty Ltd. As a Field Service Engineer, you will play a critical role in ensuring our customers receive exceptional support and service from the initial engagement through to after-sales product support.Key ResponsibilitiesCollaborate with the...

Technical Support Agent

3 months ago


Pyrmont, New South Wales, Australia Mood Media Full time

Above all else, your role is to ensure that Mood Media delivers the best service to all of it's customers, at all times and within the agreed terms.


Resposibilities will include but not be limited to:

  • Develop and Maintain a highly detailed understanding of Mood's Solutions and other complimentary technology
  • Provide both tier1 and tier2 technical support to nontechnical stakeholders both internally and externally
  • Respond to all queries in a professional manner paying attention to potential frustrations that customers may be experiencing.
  • Ensure call notes are recorded as per Mood's procedures
  • Ensure to followup on outstanding item/ tasks in a timely manner
  • Manage the installation of new deployments/ rollouts
  • Process and fulfill sales orders
  • Review & receive sales tasks through handover process and ensure full delivery as per scope
  • Keep communication channels updated with progression of tasks/ rollout's as that the greater business can see progression/ status
  • Review pricing and invoicing received from vendors (E.g. Technical subcontractors)
  • Act as a liaison officer with Technical Subcontractors to ensure the completion of works within desired timeframe and budget
This is a role that requires intermediate technical and high communication skill sets.

It is an exciting opportunity to play a key part in our continued growth in the provision of visual and audio-based solutions for many retailers across the country.