Patient Services Assistant

1 week ago

Clayton South, Victoria, Australia Monash Health Full time
Reference Number

  • 65020
  • Employment Type
  • Part Time Ongoing
  • Entity
  • Monash Health
  • Department
  • Support Services
  • Location
  • Monash Medical Centre Clayton
  • Position Summary
  • Supportive working environment
  • Opportunities for extra hours
  • Uniform and training provided

Working in Healthcare has never been more important or meaningful

Our Journey


Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services team at Monash Medical Centre, is seeking qualified Patient Services Assistants who strives consistently to deliver high quality and efficient cleaning services.


Patient Services Assistants position available:

Position 1. Intensive Care Unit (ICU)

Week 1 Sunday - Wednesday

Week 2 Sunday - Tuesday
- (49 hours per fortnight) **_

Position 2. Intensive Care Unit (ICU)

Week 1 Thursday - Saturday

Week 2 Wednesday - Saturday
- (49 hours per fortnight) **_
- **Potential to pick up additional PM shifts_

Position 3. Day Treatment Centre
Monday - Friday 11:30 - 18:00
- (60 hours per fortnight)_

Position 4. Ward 34
Monday - Thursday
- (52 hours per fortnight)_

Position 5. PM Floater
Monday - Friday
- (50 hours per fortnight)_

Please indicate in your covering letter your preferred days of work

A Day in the Life

Responsibilities will include but not limited to:

  • Patient discharge assistance
  • Daily and discharge cleaning
  • Patient transport and at times assisting with Bariatric patients
  • Patient transfers between wards and other clinical areas
  • Patient transfers with use of lifting equipment, bed mover and wheelchairs
  • Assisting nursing staff as requested
  • Transfer and cleaning of ward equipment
  • Dropping off and collection to various services such as pathology, blood bank etc.
  • Patient meal services
  • Patient lifting and turning under the direction of nursing staff (ICU)

About You:

  • Excellent verbal & written communication skills
  • A commitment to delivering excellent customer service
  • Holds a strong commitment to working effectively as part of a team
  • Takes pride in your work with great attention to detail
  • Has great time management skills and ability to prioritise tasks
  • Experienced with patient turning would be highly regarded

What you Need:

  • Certificate III Health Services Assistant (Essential)


 Food Handlers Certificate
  • Level 1 (Essential)
  • Ability to work with a cohesive team or individually to complete daily tasks
  • Excellent understanding of patient identification procedures.
  • Ability to undertake physical work including lifting, carrying and manual handling
  • Excellent understanding of cleaning methodologies and infection control procedures
  • A high standard of demonstrated experience in customer service from a health care or hospitality environment _(desirable)_
  • Basic to intermediate computer skills

In Return:

  • A supportive environment
  • A great service to the patients in our care
  • For a confidential discussion and to explore the opportunity further, please call Dean Turner on _

Monash Health is a great place to work

Our employees enjoy a range of benefits including:

  • Salary packaging options that increase your take-home pay
  • A comprehensive Health and Wellbeing program
  • Free flu vaccinations
  • Private health insurance at discounted rates
  • Health imaging services


Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities.


We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.


How to Apply

  • Cover letter


 Current CV
  • Outlining current work experience
  • Certificate III in Health Services Assistance qualification
  • Covid19 vaccination certificate (Showing evidence of 3 doses)
  • Working with Children Card (If applicable)

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