Volunteer Services Coordinator

1 week ago


Clayton South, Victoria, Australia Monash Health Full time
Reference Number

  • 5761 Employment Type
  • Part Time Ongoing
  • Entity
  • Monash Health
  • Department
  • Patient Experience Office
  • Location
  • Monash Medical Centre Clayton
  • Position Summary
  • Are you excited about supporting volunteers?
  • Do you want to work with a high functioning team of volunteer coordinators?
  • Come work with a team of volunteers that have a positive impact


Monash Health Volunteer Services is seeking a dynamic, engaging individual with excellent communication skills and a genuine interest in volunteers to join Monash Health Volunteer Services.


About Monash Health


Monash Health is an impressive organisation of seven public hospitals, 21 community health sites, five aged care facilities, university affiliated international research and tertiary education.

We provide healthcare for the entire lifespan from pre-birth to palliative care and all stages in between that supports the delivery of clinical are.


About Volunteer Services


Monash Health has a long history of engaging volunteer services with our focus being to positively enhance the experience of patients, families and visitors to our organisation.

Our volunteer cohort is varied in age, ethnicity and experience. The Volunteer Services team work together to support consistency of practice and experience for volunteers across the organisation. We are continuously seeking to improve the volunteer experience, their valuable contribution to patients and operational systems.

About the role
The purpose of Volunteer Services Coordinator role is to support the Manager Consumer Partnerships and Volunteer Services to coordinate and administer Volunteer Services and the Visiting Volunteer Program at Monash Health

The role will include:

  • Project managing key events and communications
  • Supporting Volunteer Services promotional activities
  • Managing the onboarding of Volunteers within the Visiting Volunteer Program
  • Managing the onboarding and rostering of pet therapy services
We have a 0.6 EFT permanent part time position to fill.

The role is based at Monash Medical Centre (Clayton) and supports Visiting Volunteer Programs at Monash Children's Hospital and Pet Therapy Services across Monash Health.


About you
- an ability to work independently in accordance with targets and timelines,
- experience in database management (Better Impact knowledge desirable), analysis and office management systems,
- project or event management experience

Previous volunteer coordinator experience or experience in working with volunteers would be desirable.

What's in it for you

  • Support and development from an experience team of Volunteer Coordinators
  • Satisfaction from contributing to a service that genuinely enhances patient, family and visitor experience and provides a great experience for volunteers


As an employee of the largest public health service in Victoria, you will have access to salary packaging, training programs and a generous Employee Assistance Program.


Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.


Expressions of interest addressing the selection criteria can be submitted to Amy Lewis Manager Consumer Partnerships and Volunteer Services, via Monash Health Mercury System, by 11.

45pm on Sunday 5 February 202- Selection Criteria

  • Please address the selection criteria in your cover letter
  • Do you have Project Management skills?
  • Do you have demonstrated high level communication, interpersonal and relationship building skills?
  • Contact Person
  • Name
Position
Phone
-
Amy Lewis

Manager Consumer Partnerships and Volunteer Services



  • Juliet Pellegrini
Director Patient Experience and Consumer Partnerships
Advertising Closing

  • 05/02/2023

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