eLearning Support Specialist and LMS Administrator

2 weeks ago

Melbourne, Victoria, Australia Centorrino Technologies Pty Ltd. Full time

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our remarkable eNPS score of 74 is a testament to our unwavering commitment to cultivating an extraordinary culture.

But we're not stopping there. We're on a mission to redefine the customer experience, eliminating everyday friction for our valued clients. Join us in building a truly exceptional company, dedicated to continuous improvement.

We're excited by the fact our team is continuing to expand. And, as we continue to grow, we're on the hunt for eLearning Support Specialist and LMS Administrator. We are looking for a teacher, educator or general IT systems support specialists to join our team.

Here's what you'll be doing:

  • Work closely with the Education Team and key contacts from the school, including School Leadership and the IT Department.
  • Support staff and students with their use of technology.
  • Respond to, and resolve, support requests according to agreed processes and procedures.
  • Empower people by helping them to develop basic troubleshooting skills when using common platforms.
  • Identify and develop training resources for staff, students and parents in a variety of formats.
  • Design and lead training sessions to help introduce new technologies and build upon current skill levels with existing technologies.
  • Build strong relationships with staff from multiple areas of the school.
  • Accept shared responsibility for Learning Management System administration and any other core applications used to support teaching and learning throughout the school.
  • Follow a Project Plan, manage competing priorities to deliver projects within set deadlines.

Here's what you'll bring:

  • A genuine passion for teaching and supporting others.
  • Clear and confident communicator and strong language skills with the ability to explain break down technical scenarios so that they are easily understood.
  • Exceptional attention to detail.
  • Confident with using technology and developing training resources to support end users such as user-guides and video tutorials.
  • Prior experience in a role that includes teaching, education, technical support and/or customer service that incorporates the use of technology.
  • Proven ability to follow up and ensure tasks move to completion with GREAT customer satisfaction.

Prior experience using and/or administering a Learning Management System (e.g., Schoolbox, SEQTA, Canvas, Moodle, Compass, etc.) would be advantageous.

The role is based in an education setting and both part-time or full-time positions are available.

Please note that all team members must have a valid state-based Working with Children Check (WWCC), Police check, and be authorised to work in Australia.

If you're viewing this ad and don't quite tick off the whole criteria list BUT and you're keen to take on a new challenge and you think you'd be a great fit at CT, we encourage you to take that leap and hit the "Apply" button. Our expert Talent Acquisition team will look into your unique experience and perspective. You could be the missing piece that transforms CT and takes us to new heights. We thrive on the richness of diverse ideas, and we wholeheartedly welcome applications from individuals like you.

Apply today and help us in building a future where diversity is celebrated, where inclusion is second nature, and where every voice is heard.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work Here's why:

  • We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
  • We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
  • We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
  • We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
  • We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
  • We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.


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