Service Coordinator Community Programs

2 weeks ago

Sydney, New South Wales, Australia Novita Full time

About Us

Novita provides early intervention, rehabilitation, therapy, assistive technology and disability services to more than 4,300 people living with disability, as well as support for their families and carers. Our primary purpose is to enable kids, young people and adults living with disability and their families to participate in the community to their full potential.

About the role

The Service Coordinator is responsible for developing the existing group programs for adults at the Modbury hub and in other community settings and individualised support. The incumbent provides client centred leadership to a team and facilitates teamwork to enable the delivery of safe and effective, individualised, person centred supports for people living with disability to assist them to achieve their goals. The position contributes to Novita services more broadly by collaborating with other Novita staff and the community to support people where they want and facilitate staff movement across the range of support types to meet client needs.

This Position is paid in accordance with the SCHADS Award, level 4.

As a Service Coordinator, you will:

  • identify the needs of clients and respond by linking them to existing services and developing new services
  • develop a program of activities which is engaging, offers opportunities for skill development, developing independence and forming relationships through community participation
  • lead a team of Senior Support Workers and Support Workers, allocating and organising staff supports for clients in line with their funded model of care and support requirements
  • provide supervision and coaching to the Senior Support Workers and Support Workers in the team to enhance their practice and the outcomes for clients
  • actively identify and manage risks and incidents when they occur to support the safety of both clients and staff
  • deliver quality service improvement in line with the 'Stepping into the Future' project and SCERTS
  • drive operational performance to deliver service, financial and business goals.

About you

As well as being aligned with Novita's ICARE values, you bring:

  • a focus on positive outcomes for our customers which is central to all your decisions
  • outstanding leadership skills with the ability to build a shared understanding of, and commitment to, a vision
  • tenacity, drive and motivation, with highly developed communication skills and influence to achieve business goals.
  • willingness to work towards a Certificate III in Community Services, Disability or equivalent
  • currency in all of Novita's mandatory training requirements
  • a valid driver's licence

Apply now and achieve amazing

This is your opportunity to become a key member of Novita's team and to make a difference in the lives of children and adults with disability.

We take safeguarding our clients seriously. As such, you must be able to provide evidence that you have received three doses of the COVID-19 vaccine (or hold a valid exemption).

For a confidential discussion about this role or to obtain a copy of the position description, please contact Ellen Davies, Area Manager Community Programs on

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