![Sowelo Consulting sp. z o.o. sp. k.](https://media.trabajo.org/img/noimg.jpg)
Senior Client Relationship Manager
2 weeks ago
Do you enjoy using sales strategies to maintain existing clients and to bring new business?
Would you like to use your financial experience and work on implementation of new technologies?
So please, take a few minutes and read about your potential new job.
Our client is a fast-growing, agile international consulting firm headquartered in the United Kingdom. They've been focusing on optimizing processes, centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimising processes and installing automation.
As a Senior Client Relationship Manager, you will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them.
Your tasks will include:
- Build relationships with key employees within internal customer base
- Create plans to address clients' business needs
- Advise clients on creating profitable processes
- Maintain relationships with clients and build client loyalty to ensure significant sales growth
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Bring in new business and clients
- Prospect new customers, build and ensure customer loyalty
- Being the pioneer and expand the existing business and client portfolio
- Maintain relationships with clients and build client loyalty to ensure significant sales growth
- Conducting comprehensive market research to gain deep understanding of client's business needs
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' need
- Maintain accurate client records on our clients CRM system
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
- Grow individual accounts and build long term relationships
To be a good fit for the Senior Client Relationship Manager role, you will have:
- BSc/BA in Business Administration, Marketing or a related field
- Experience working with GPS/SSC/BPO companies
- +3 years experience in growing accounts
- Proven experience in business development and sales
- Proven track record of meeting and exceeding targets
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude & team player
- Results oriented & customer service
- Prospecting & negotiation skills
- Subject matter product knowledge
- Presentation skills
- Building and maintaining client relationships
- Eye for detail and process
Keys to success:
- Exceptional written and verbal communication skills
- Self-initiative and a strong desire to take ownership of the project management function
- Identify ways in which to grow accounts & propose commercial models that create win-win scenarios
- Provide solutions for different client related issues
- Structure, leadership & planning skills
- Communicates clearly and effectively with clients.
- Analyse and understand client needs, stated and unstated, and position their services to meet those needs
- Can analyse situations and view the implications of certain decisions from a critical perspective
- Relationship-building driven
- The ability to establish credibility and trust quickly
Reasons to join:
Permanent contract collaboration and pension scheme.
You will be working fully remote in a stable, multinational company located in UK working with the latest technologies.
You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance.
Sounds interesting? Send us your CV by applying on this page.
#J-18808-Ljbffr
-
Senior Procurement Manager
2 weeks ago
Banana Shire, Australia British Council Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better...
-
Banana Shire, Australia EMEA3 Recruitment Full timeApplication for Manager - Finance Business Partner (m/f/d) - Client Operations Personal Information First Name (Required) Last Name (Required) Contact Information Email Address (Required) Alternative Email Phone (Home) Please select country code for phone number. Please select country code for phone number. Phone (Work) Please select country code...
-
Senior Accountant
2 weeks ago
Banana Shire, Australia Maxima Consulting Full timeAbout the projectWe are seeking a skilled Senior Accountant (Controller) to join our Client's remote team. This person will be working with accounts from start to finish, including annual accounts for subsidiaries and group accounts for the company. Reporting to the CFO, the role involves organizing work, establishing and improving internal processes,...
-
Senior Java Developer
2 weeks ago
Banana Shire, Australia Vertex Solutions International Limited Full timeRole- Senior Java DeveloperOur client is one of the largest Financial Institutions and Financial Services organizations in the world, with operations in 64 countries and territories.Using technology to transform the world's leading financial institution, this is a job for the boldest problem solvers in the tech industry.Employment Type-B2BKILLS & EXPERIENCE...
-
Senior Java Engineer
2 weeks ago
Banana Shire, Australia Vertex Solutions International Limited Full timeRole: Senior Java DeveloperOur client is one of the largest Financial Institutions and Financial Services organizations in the world, with operations in 64 countries and territories.Using technology to transform the world's leading financial institution, this is a job for the boldest problem solvers in the tech industry.Employment Type : B2...
-
Senior Java Engineer
2 weeks ago
Banana Shire, Australia Vertex Solutions International Limited Full timeRole: Senior Java DeveloperOur client is one of the largest Financial Institutions and Financial Services organizations in the world, with operations in 64 countries and territories.Using technology to transform the world's leading financial institution, this is a job for the boldest problem solvers in the tech industry.Employment Type :...
-
Senior Software Engineer
2 weeks ago
Banana Shire, Australia Canonical Full timeWe're enabling high-performing, rock-solid Mongo DB deployments on any cloud or platform our customers choose.We want to create the world's best open source analog to Mongo DB Altas or Amazon Document DB, which can be owned, controlled and operated by end-users on their own multi-cloud or on-premise environments.Canonical is looking for an experienced Python...
-
Senior Corporate Counsel
2 weeks ago
Banana Shire, Australia Billtrust Full timeWhat You'll Do:Billtrust's Legal Department is looking for a Senior Corporate Counsel to join our Commercial Legal Team. You will be integral in providing legal support and advice to our fast growing B2B SaaS business.Draft and negotiate complex Software-as-a-Service (SaaS) technology and software licensing contracts and vendor contracts.Help manage and...
-
Senior Corporate Counsel
2 weeks ago
Banana Shire, Australia Billtrust Full timeWhat You'll Do: Billtrust's Legal Department is looking for a Senior Corporate Counsel to join our Commercial Legal Team.You will be integral in providing legal support and advice to our fast growing B2 B Saa S business.Draft and negotiate complex Software-as-a-Service (Saa S) technology and software licensing contracts and vendor contracts.Help manage and...
-
Senior Data Quality Engineer, Business Metrics
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals.With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...
-
Corporate Audit, Vice President, Hybrid
2 weeks ago
Banana Shire, Australia MyGwork - LGBTQ+ Business Community Full timeWho we are looking for State Street Corporate Audit is looking for a versatile and talented business professional interested in progressing their knowledge, skillset, and career through challenging stretch assignments.The successful candidate will be responsible for leading audit coverage across UK, Ireland and International business.The successful candidate...
-
Senior Software Java Engineer, Revdb
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals.With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...
-
Senior Data Quality Engineer, Business Metrics
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...
-
Senior Product Operations Manager
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals.With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...
-
Senior Product Operations Manager
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...
-
Business Development Manager
2 weeks ago
Banana Shire, Australia LoopMe Full timeOur vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery and develops bespoke audience curation and effective real-time measurement through our outcomes platform. By putting consumers at the heart of every campaign, the world's leading...
-
Senior Graphic Designer
2 weeks ago
Banana Shire, Australia G2A Group Full timeG2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various...
-
Senior/ Middle SEM Specialist
2 weeks ago
Banana Shire, Australia G2A Group Full timeCracow / Warsaw / Rzeszow / Remote Marketing-&-communications Join G2A.COM as a Senior/Middle SEM Specialist if PMax isn't sorcery to you, you know that choosing assets isn't spellcraft, no automation is alien to you, and racing against the competition only gives you a boost of positive motivation.We have the latest technological solutions for Digital...
-
Program Management Office Manager
2 weeks ago
Banana Shire, Australia Brickendon Consulting Full timeKey accountabilities include:Supporting the IRR Programme Director to ensure delivery to agreed business plans within cost, quality and timescale objectivesDriving planning across project and programme level deliverables within the IRR roadmapAccountable for quality reporting on delivery status updates and specialised IRR reporting. These include RAIDs,...
-
Senior Software Engineer, Developer Productivity
2 weeks ago
Banana Shire, Australia Clari Full timeClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals.With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue...