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Venue Manager Collingwood

3 months ago

Melbourne, Victoria, Australia Frontline Recruitment Full time

Venue Manager | Collingwood

The Company
My Client has well known and award winning venues spanning across both Melbourne and Queensland. They are seeking a motivated and experienced Venue Manager to take the lead in their Collingwood Venue. This venue is a Southern US-style Pub, Restaurant and smokehouse. Showcasing a private dining room, main dining, bar & beer garden. it is a space perfect for all occasions and a local favourite for watching live sports

The Role

Reporting to the Group Operations Manager, The Venue Manager a vital part of this venue's leadership team You will be responsible for the planning, organisation, direction, and coordination of employees and resources of the Venue ensuring the efficient, well-prepared, and profitable service of food and beverages.


Your main responsibilities will include:

  • Prepare employee rosters and management of time sheets
  • Management of daily takings and till reconciliations
  • Recruitment, performance management and development of employees
  • Oversee of service, ensuring that high standards are consistently met and assisting the team in a handson capacity during peak periods or as needed
  • Ensure table allocations and appropriate levels of stock are done ahead of time
  • Manage the arrival and service of noted VIPS to the venue
  • Investigate and resolve customer complaints regarding food / beverage quality and service,
  • Oversee the receipt of stock deliveries, verifying contents & quality
  • Work closely with the Head Chef, Bar Manager and Restaurant Manager to effectively promote menus and wine / beverages to complement menu items and train front of house staff for the presentation to customers
  • Implement activities and schemes in an effort to maximise sales and profit
  • Organise marketing activities, such as promotional events, discount schemes and advertising
  • Ensure that the company complies with requirements for quality management, Hygiene, Workplace Health and Safety (WHS), environmental policies and general duty of care.

What you bring to the role

  • To be successful in this role, you'll need exceptional customer service and people management skills, coupled with experience operating in a similar role and calibre of venue.
  • Diploma in Hospitality or equal experience
  • Current RSA
  • Proven skills and experience with POS and common Microsoft Office Applications
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Able to work well under pressure

What's in it for you?

  • Competitive salary package on offer
  • Discounts across all company sites
  • Opportunities for career progression
  • Work with a highly regarded company and supportive team

Job Reference: 189474


Alternatively, for a confidential discussion, please contact
Sandra Guccione on
+61
quoting the reference number above, or check out our website for other available positions.