Student Records Officer

1 week ago

Sydney, New South Wales, Australia Kaplan Australia Full time
26 days' annual leave including 1 for your birthday, 13 weeks' parental leave

  • Be part of Kaplan Business School's biggest and fastest growing campus
  • One of Australia's highestquality and most trusted institutes of higher education

Role

The Student Records Officer is responsible for all aspects of the campus specific database maintenance and liaison with the relevant stakeholders.

They are to ensure that all financial and administrative information is recorded accurately and amended/altered when necessary.

Responsibilities

  • Maintain and process data in the Student Management System including data collected from students at orientation and throughout their
  • Ensure student records are accurate and up to date and
  • Respond to student queries in a timely
  • Produce relevant student documentation as required, such as interim transcripts
  • Compliance with all company policies and procedures including WHS legislation
  • Being a productive member of the Kaplan team by displaying the Company values through your daytoday

Requirements:

  • Minimum of two years' experience in customer service / administration or Office support
  • Ability to plan, control, coordinate and manage activities with mínimal
  • Ability to facilitate and maintain key relationships with internal and external
  • Proven experience in data entry with excellent attention to
  • Ability to work in highvolume
  • Excellent verbal and written
  • A motivated selfstarter
  • Experience in Student management databases

Kaplan Business School
At Kaplan Business School, we are one of only eight self-accrediting institutes of higher education.

We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability, and academic integrity.

We deliver undergraduate and postgraduate courses in business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership.

Our flagship MBA program is Australia's second largest in terms of student enrolments and among the most highly regarded.

We have a friendly and flexible team who cultivate a culture of innovative methods of teaching and learning across five Australian campuses as well as online.

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