Medical Administration/customer Service Support

1 week ago


Spring Hill, Queensland, Australia Silver Search Full time

Our client, a reputable national ophthalmic company committed to providing a safe and comfortable environment for their patients and staff.

Currently they are seeking an experienced Medical Administrator to join their high performing team.

Key responsibilities:

  • Assisting with the overall coordination, documentation and implementation of the Medical Record System.
  • Perform all receptionist duties including welcoming patients, answering telephone calls, scheduling and managing appointments, collecting and entering patients' details, billing patients, maintaining the internal data base up to date.
  • Fostering professional working relationships with team members, patients and medical staff.
  • Maintaining compliance with organisational policy and procedure.
  • Ad hoc data entry and administrative duties and supporting the Practice Manager with the daytoday operations.
  • Opening & closing the practice.

Skill and experience:

  • Minimum 2 years experience in customer service.
  • Experience as an Optical dispenser is advantageous.
  • Exemplary communication, time management, problem solving and interpersonal skills.
  • Patientfocused approach with genuine empathy and interest in our patients needs.
  • Basic knowledge of MS Word and Excel.
  • Knowledge and/or exposure of Practice Management software Xestro is highly desirable as is experience on other medical software platforms.
  • Availability to work one Saturday per month on a rotating roster.
This is an exciting opportunity to further advance your career in a highly successful practice. You will work in supportive and friendly team environment offering real scope for career progression.

_Silver Search Pty Ltd_

_Specialists in Medical Administration roles:
_

**_PH: _

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