Medical Administration/customer Service Support
1 week ago
Our client, a reputable national ophthalmic company committed to providing a safe and comfortable environment for their patients and staff.
Currently they are seeking an experienced Medical Administrator to join their high performing team.Key responsibilities:
- Assisting with the overall coordination, documentation and implementation of the Medical Record System.
- Perform all receptionist duties including welcoming patients, answering telephone calls, scheduling and managing appointments, collecting and entering patients' details, billing patients, maintaining the internal data base up to date.
- Fostering professional working relationships with team members, patients and medical staff.
- Maintaining compliance with organisational policy and procedure.
- Ad hoc data entry and administrative duties and supporting the Practice Manager with the daytoday operations.
- Opening & closing the practice.
Skill and experience:
- Minimum 2 years experience in customer service.
- Experience as an Optical dispenser is advantageous.
- Exemplary communication, time management, problem solving and interpersonal skills.
- Patientfocused approach with genuine empathy and interest in our patients needs.
- Basic knowledge of MS Word and Excel.
- Knowledge and/or exposure of Practice Management software Xestro is highly desirable as is experience on other medical software platforms.
- Availability to work one Saturday per month on a rotating roster.
_Silver Search Pty Ltd_
_Specialists in Medical Administration roles:
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**_PH: _
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