Assistant Director, Feedback and Complaints

Assistant Director, Complaints and Client ServicesDetails: Working with Community Services Directorate (CSD) provides a valuable opportunity to contribute directly to supporting the Canberra Community. Our diverse team collaborates daily to drive client-centered services, creating a safe and equitable environment across the ACT.The Complaints and Client...

Details : Working with Community Services Directorate (CSD) provides you with the chance to make a direct impact on supporting the Canberra Community. Every day, our diverse team collaborates to deliver client-centered services, helping to create a safe and fair environment across the ACT. The Complaints and Client Services (CCS) team in Clinical Services...

Details : The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness. The team are responsible for the management of and response to complaints made about the service, inclusive of Human Rights Commission...

Director, Complaints and Client Services Full-time Temporary Details: The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness.The team are responsible for the management of and response to complaints made about...

Director, Complaints and Client ServicesFull-time Temporary Details: The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness.The team are responsible for the management of and response to complaints made about the...

Director, Complaints and Client ServicesFull-time TemporaryDetails:The Complaints and Client Services (CCS) team within CSPA has a resolution focus to complaint management, in accordance with the Directorate's complaints policy and the principles of procedural fairness. The team are responsible for the management of and response to complaints made about the...

NDIS Quality and Safeguards Commission 1Job Reference Number 044_02/24Position Title Complaints Intake OfficerClassification APS4Status Ongoing Full time and Ongoing Part timeSalary Range $74,357 - $79, % SuperannuationContact Person Vicki BorsContact Number Date Applications Open Friday 2 February :00 amNumber of Vacancies MultipleDivision Complaints...

Location Canberra, Australian Capital Territory- Category Executive- Salary- $ AUD - $ AUD Hourly- Posted 30Apr2024- Work type Full Time- Contact Jess Kaur- Reference BHAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years...

About the roleOur Commonwealth government client is seeking to engage a Complaint Officer at the APS4 level.The role involves effectively communicating with stakeholders, accurately recording complaint details, and assessing resolutions.An initial 12-month labour hire or non-ongoing APS contract is available. The role is available on a full-time basis in...

Reference #: JF/MF0037Title: Assistant Director Asset Management Federal GovernmentCategory: ICTLocation: ACTWork Type: ContractRemuneration:- $NegTerm: 12 Months + 12 MontDescription:- Prominent Federal Government Department:- Initial 12 month contract + 12 month extension option:Lucrative and rewarding rates + Hybrid FlexibilityA high profile Federal...

About the role Our Commonwealth government client is seeking to engage a Complaint Officer at the APS4 level. The role involves effectively communicating with stakeholders, accurately recording complaint details, and assessing resolutions. An initial 12-month labour hire or non-ongoing APS contract is available. The role is available on a full-time basis in...

Baseline Security Clearance or the ability to obtain one at your own expense Australian Citizenship is mandatory Multiple jobs available across all capital cities in Australia Contract until May 202 Federal Government Agency Penrith, Parramatta, Melbourne, Brisbane, Canberra, Perth,Adelaide, Hobart or Darwin Locations- $ super per hourAbout the companyKarlka...

Job description:About the OrganisationOur client is an independent statutory agency that is responsible for support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.About the TeamThe Internal Reviews and Complaints Branch is the central point of coordination for the Agency's...

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...

Posted 31 August 202- SalaryUp to AU$84 per hour + Paxus pays weekly LocationCanberra Job type Contract DisciplineIT General Reference262807_Job description:- 3 month contract + possible extensions: Canberra based role with hybrid options:- PR / Citizenship + police check required: $84PH inc super (11%)The role:You will play a key role in fostering a mature...

EL1 Assistant Director, Conduct & Performance Case Management, People, Governance, Parl & Comm,Human Resources & PropertyExecutive Level 1Title: Assistant DirectorClassification(s): Executive Level 1Employment Type: Ongoing, Non-Ongoing Full Time/Part timeSalary:$110,321 $116,399 per annum plus 15.4% superannuationThe department has an Individual Flexibility...

Contact Officer:Closing Date:11.59pm AEST, Thursday 11 April 2024Our Department ValuesOur values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and...

The Assistant Director, Risk and Compliance is responsible for the management and oversight of ACT Courts and Tribunal risk, audit and compliance, and work, health and safety (WHS) frameworks. The Assistant Director, Risk and Compliance, in collaboration with the Directorate's WHS and Wellbeing Team, provides technical expertise to ensure the safety and...

Details: The position of Assistant Director, Client Service involves collaborating with the Customer Engagement team to foster a strong client service culture within the Digital Solutions Division, catering to a wide range of clients in the ACT public health system.Key responsibilities under the guidance of the Senior Director, Customer Engagement include:...

About the TeamThe Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of internal reviews and complaints. Working directly with participants, providers, internal staff and external agencies, the branch aims to manage and resolve complaints in a timely manner as outlined in the NDIA Service...