Medical Receptionist

1 week ago


Toowoomba, Queensland, Australia Arrgot Pty Ltd Full time

Medical Receptionist
-
Permanent / part time:

-
Work / life balance:

-
Specialist Private Practic


We are a well-established private practice specialising in Gynaecological and Fertility medical services in Toowoomba providing a high quality of professional experience and compassionate patient care and are actively seeking an experienced medical receptionist to join our passionate, friendly team of energetic, self-motivated and service-orientated professionals.

Approximately 33hours/week, additional hours will be required on occasion to support other staff leave.

Essential Criteria:

  • Minimum of 3 years' medical reception practice experience (ideally private / specialist experience)
  • Advanced experience with medical software (preferably Genie or Gentu)
  • Highly proficient communication skills both verbal and written English
Possess a calm and professional demeanour when managing an array of sensitive situations

Key duties will include (but are not limited to):

  • Reception and administration duties
  • Meeting and greeting patients in a professional and courteous manner
  • Answering telephones, directing calls appropriately and attending to enquires
  • Scheduling and confirmation of patient appointments, surgeries and consultations
  • Ensuring medical records are managed confidentially and efficiently
  • Patient invoicing and receipting of patient consultation payments
  • Proficiency in drafting of quotes and payment management
  • Experience with liaising with Medicare, health insurers, healthcare providers and governmental agencies
  • Assisting Doctor's, Managers, medical staff and all coworkers as required

Attributes:

  • Reliable with high quality work ethics
  • Immaculate and professional presentation
  • Warm interpersonal skills and a happy disposition
  • Natural ability to support diversity in the workplace, and foster a caring and supportive environment for staff, patients, families and colleagues
  • Ability to work and interact well in a busy team environment as well as autonomously and unsupervised

Skills and Abilities:

  • Maintain strict patient and practice confidentiality guidelines
  • Experience working with busy phone systems and the ability to learn new systems
  • Flexible, proactive attitude with the ability to embrace improved changes within the workplace
  • Ability to multitask in a busy environment and prioritise workloads in a timely manner
  • Demonstrate excellent attention to detail with an interest in problem solving
  • Maintain and consistently follow business processes to achieve efficient time productive outcomes

The successful applicant will be required to:

  • Submit a resume and covering letter outlining their experience relevant to the position
  • Undertake a preemployment interview
  • Provide appropriate references for contact as requested by the practice

Job Types:
Part-time, Permanent

Pay:
$ $32.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

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