Medical Receptionist

2 weeks ago

Toowoomba, Australia Arrgot Pty Ltd Full time

**Medical Receptionist**
- **Permanent / part time**:

- **Work / life balance**:

- **Specialist Private Practic**

We are a well-established private practice specialising in Gynaecological and Fertility medical services in Toowoomba providing a high quality of professional experience and compassionate patient care and are actively seeking an experienced medical receptionist to join our passionate, friendly team of energetic, self-motivated and service-orientated professionals.

Approximately 33hours/week, additional hours will be required on occasion to support other staff leave.

**Essential Criteria**:

- Minimum of 3 years' medical reception practice experience (ideally private / specialist experience)
- Advanced experience with medical software (preferably Genie or Gentu)
- Highly proficient communication skills both verbal and written English

Possess a calm and professional demeanour when managing an array of sensitive situations

**Key duties will include (but are not limited to)**:

- Reception and administration duties
- Meeting and greeting patients in a professional and courteous manner
- Answering telephones, directing calls appropriately and attending to enquires
- Scheduling and confirmation of patient appointments, surgeries and consultations
- Ensuring medical records are managed confidentially and efficiently
- Patient invoicing and receipting of patient consultation payments
- Proficiency in drafting of quotes and payment management
- Experience with liaising with Medicare, health insurers, healthcare providers and governmental agencies
- Assisting Doctor’s, Managers, medical staff and all co-workers as required

**Attributes**:

- Reliable with high quality work ethics
- Immaculate and professional presentation
- Warm interpersonal skills and a happy disposition
- Natural ability to support diversity in the workplace, and foster a caring and supportive environment for staff, patients, families and colleagues
- Ability to work and interact well in a busy team environment as well as autonomously and unsupervised

**Skills and Abilities**:

- Maintain strict patient and practice confidentiality guidelines
- Experience working with busy phone systems and the ability to learn new systems
- Flexible, proactive attitude with the ability to embrace improved changes within the workplace
- Ability to multitask in a busy environment and prioritise workloads in a timely manner
- Demonstrate excellent attention to detail with an interest in problem solving
- Maintain and consistently follow business processes to achieve efficient time productive outcomes

**The successful applicant will be required to**:

- Submit a resume and covering letter outlining their experience relevant to the position
- Undertake a pre-employment interview
- Provide appropriate references for contact as requested by the practice

**Job Types**: Part-time, Permanent

Pay: $29.00 - $32.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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