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Optical Assistant

3 months ago

East Toowoomba, Queensland, Australia ProVision Full time
Somerville & Merrin Optometrists is an independent optometry practice, established in 1999 with two locations in Toowoomba.

We have built a reputation for providing high quality eye care for our patients.


We are a full scope Optometry Practice who specialize in Behavioural Optometry, Orthokeratology Contact Lenses, Dry Eye Treatments and Ocular Disease Management, and Neuro-visual Medicine.


We are currently offering an exciting opportunity to join our team in the role of receptionist / Optical Assistant in a part-time or casual position up to 15 hours per week with the option of more hours during holidays and annual leave for team members.


ABOUT THE ROLE


This is a part time/casual position suitable for someone who is motivated and has a passion for helping others and is dedicated to providing top quality customer service.


  • Provide frame styling and lens advice to our patients
  • Enjoy a diverse role with direct customer contact
  • General practice activities including bookings, administration duties, frame adjustments and repairs
  • Available to work Saturdays

Interested? Does this sound like you? Keep reading to see if this opportunity may suit you

BENEFITS

  • Being supported by a dynamic team who are passionate about what they do and a company who cares about its team members and customers.

Skills you've learnt and attributes you naturally have:

  • Willingness to learn and to improve your current skill set
  • Great customer service skills including greeting and assisting patients
  • Excellent communication skills, both written and verbal
  • Selling skills, the ability to spot customer needs and upselling
  • Attention to detail
  • Ability to work as part of a team and also independently
  • Highly organised
  • A warm and empathetic manner this can go a long way in terms of making patients feel comfortable, optimistic and valued
  • Problem solving skills
A background in optical/medical or retail/fashion would be an advantage but is not essential.

What is important for this role is a passion for helping others, confidence in working with all age groups and good communication skills to work with our team.