Transport Dispatch Coordinator

1 week ago

Melbourne, Victoria, Australia Bunnings Full time

At Bunnings, you'll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.

About the role

We are currently looking for a Transport Dispatch Coordinator to join the team where you will assist with coordinating day to day logistics activities for our inbound and outbound transport programs.

The role will be mainly based at our Burnley Support Office, however, may also work from time to time at our Laverton North Fulfillment Centre (approximately once a month). Availability to work weekdays, evenings and also weekends (either a Saturday or a Sunday) is required, with shift times spread across 6am-8pm.

What's involved:

  • Ensure all deliveries for customers arrive on time
  • Route and allocate delivery runs for drivers
  • Provide track & trace information to customers
  • Provide customer service updates to customers, stores and delivery drivers
  • Problem solve and provide advice and support to delivery drivers when they arise
  • Manage, monitor and escalate fatigue and speeds events

Who we're looking for

You will have great organisation skills and the ability to prioritise and effectively manage your work tasks. You will be passionate about customer service and delivering great results to the business through effective transport allocation across our network. You'll thrive working in a busy and dynamic team environment.

You'll need:

  • Previous experience working as a transport allocator/scheduler is highly desirable – but we are also happy to train someone who is keen and motivated to learn in this space
  • Previous experience working in a customer facing environment with distribution through to stores is highly regarded
  • Understanding of transport legislation and Chain of Responsibility (CoR) would be highly regarded
  • Currently studying (or have recently completed) a qualification in supply chain, logistics is highly desirable
  • Sound computer skills and good time management
  • Clear written and verbal communication skills and good interpersonal skills

We're here to support you.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at and a member of the team will be in touch.

You'll be part of a workplace where you'll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:

  • Our flexible and informal work environment which helps bring balance between work and home.
  • Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.
  • Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.
  • The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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