Customer Service and Optical Assistant

1 week ago

Cairns, Queensland, Australia Oscar Wylee Pty Full time

Get 2 sets of prescription eyewear for free each year to keep your style up-to-date

Oscar Wylee stands out as a prominent optometry brand with 130+ stores across Australia, New Zealand, and Canada, having a workforce of over 1000 people globally. Our focus is not just on delivering outstanding patient care but also on offering affordable, distinctive, and trendy eyewear to everyone.

We are a team with big aspirations, a determination to find solutions, and a lively spirit, dedicated to making a positive impact on communities in need of access to this essential service. Our in-house designers draw inspiration from the latest fashion trends worldwide, bringing the products straight from our manufacturers to the customers.

Job Overview

Come on board as an Optical Assistant and kick off a fulfilling career. You will undergo thorough training, and our committed team will always have your back, providing assistance at every turn.

  • Surpass Sales Targets: Engage actively with customers to understand their requirements and provide exceptional service, aiming not only to meet but exceed sales objectives.
  • Expert Styling Advice: Apply your training to offer guidance on eyewear styling.
  • Create a Vibrant Atmosphere: Infuse the store with dynamic energy, ensuring each customer's visit is pleasant and memorable.
  • Team Collaboration: Consistently lend support to your team members, contributing to a harmonious workplace.
  • Enhance Brand Visibility: Take proactive measures to enhance our brand's presence and recognition.

Perfect Candidate

This role provides an excellent chance for individuals seeking healthcare exposure in a familiar retail environment. The ideal candidates will have:

  • Retail Experience: Demonstrated background in a fast-paced retail environment.
  • Clear Communication: Your communication is straightforward and effective, coupled with exceptional listening skills.
  • Driven and Positive: Your high level of motivation is contagious, spreading positivity wherever you go.
  • Interpersonal Skills: You possess a natural talent for connecting with others, displaying approachability and empathy.
  • Customer-Focused: You are enthusiastic about offering top-notch customer service in every interaction.
  • Flexible Availability: You are available for late evenings and weekends to accommodate diverse schedules.

If you're keen on being part of a growing global network of optometry providers, submit your application. We are excited to review your application.

Due to the high number of applications we receive, we can only respond to shortlisted candidates. However, your application for this position will include you in our talent pool, increasing your chances of being considered for other roles within Oscar Wylee.

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