Customer Service Officer

2 weeks ago


Cairns City, Queensland, Australia Max Solutions Full time

Introduction

At MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community.

This is more than a receptionist role. As the Customer Service Officer you will find that no two days are the same. If you are looking for variety in your role, then this the job for you.

As well as being the face of MAX Employment, meeting and greeting customers and assisting them with their enquiries, you will also provide administrative support and assistance to the team in their day to day activities.

You will be joining a team:

  • Which is diverse, supportive and respectful
  • Where knowledge, ideas and enthusiasm are well received
  • Where your colleagues are passionate about providing exceptional service and delivery to their stakeholders

The opportunity

  • Work in a supportive, fun and productive team in a unique customer service role
  • Display your solid organisational and administration skills
  • Be able to provide the right tools and advice to support our customers
  • Deal with a range of customer enquiries creating variety in your day
  • Learn about employment services and contribute to making a difference in our customers' lives
  • Career advancement opportunities

About you

  • Experienced customer service guru
  • Confident and highly self-motivated
  • Resilient
  • Team player
  • Strong administration skills
  • Ability to multitask
  • Hold or ability to obtain Working with Children Card/Blue Card
  • Be able to obtain a registered myGOVID name prior to commencing employment

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email before you submit your application.

To view a copy of the position description:

PD - Customer Service Officer



  • Cairns, Queensland, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    You are here to apply for the role of Client Services Co-ordinator with ATSILS. Kindly provide your details below to apply for this opportunity. Please be aware that the organization utilizes external background checking services.This position is based in: Cairns Full-time, Fixed-term Only candidates of Aboriginal and/or Torres Strait Islander descent are...


  • Logan City, Queensland, Australia Empower Healthcare Full time

    Fun, collaborative and supportive culture Temporary opportunity based in Logan area (34 months duration) Full training providedOur StoryChanging lives is what we do.Delivering high quality allied health services is how we do it.Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in...


  • Logan City, Queensland, Australia Empower Healthcare Full time

    Fun, collaborative and supportive culture Temporary opportunity based in Logan area (34 months duration)Why you should join our Awesome TeamWe are a close-knit business (whilst social distancing) with an open and friendly culture. Our people are at the centre of everything we do.We also provide: Flexible working arrangements to suit your needs strong...


  • Logan City, Queensland, Australia Empower Healthcare Full time

    Fun, collaborative and supportive culture Temporary opportunity based in Logan area (34 months duration) Full training providedWhy you should join our Awesome TeamWe are a close-knit business (whilst social distancing) with an open and friendly culture. Our people are at the centre of everything we do.We also provide: Flexible working arrangements to suit...


  • Bundaberg city centre, Queensland, Australia BOQ Full time

    About the RoleJoin the passionate Customer Service Officer team at BOQ BundabergFlexible workplace & Collaborative Team – Owner Managed Branch Bundaberg BasedExciting Full Time Opportunity on a 12-month Maximum Term ContractDiscover your passion for customer service with a driven, supportive, and fun team!At Bank of Queensland, we believe in the power of...


  • Cairns City, Queensland, Australia VAE GROUP Full time

    The Company Established in 1997, today VAE Group is a Tier 1 building solutions company and one of Australasia largest commercial HVAC companies with over 375 employees and 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of 'Built in Certainty' every time....


  • Cairns, Queensland, Australia Oscar Wylee Pty Full time

    Get 2 sets of prescription eyewear for free each year to keep your style up-to-dateOscar Wylee stands out as a prominent optometry brand with 130+ stores across Australia, New Zealand, and Canada, having a workforce of over 1000 people globally. Our focus is not just on delivering outstanding patient care but also on offering affordable, distinctive, and...


  • Cairns, Queensland, Australia The State Of Queensland Full time

    Senior Corporate Services Officer - Regional Operations, NQR & FNR Far North Queensland Region, Early Childhood and State Schools Division Infrastructure Services Division, Regional Operations is seeking a temporary Senior Corporate Services Officer to join our Far North Queensland Regional Operations team, supporting the Priority Programs Project.We welcome...


  • Cairns, Queensland, Australia Royal Flying Doctor Service of Australia Full time

    Share this content on your favourite social media platform: RFDS is looking for skilled Medical Officers interested in exploring a new and exciting role in retrieval medicine.ClassificationsMedical PractitionerPart-timeKey pointsProvide emergency retrievals and inter-facility transfersPart-time opportunities available at our Cairns BaseJoin the iconic RFDS...


  • Logan City, Queensland, Australia Empower Healthcare Full time

    Full Time opportunity based in Brisbane City Attractive salary + incentives Make a real impact. purposedriven team and company visionThe PositionWe are seeking a Community Support Officer/Scheduler to join our team due to our continuous growth. Based at our office in Brisbane City, this Full Time opportunity forms an important part of our head office...


  • Cairns, Queensland, Australia Boating, Camping, Fishing Full time

    We don't just sell products; we're about inspiring our customers to get the most out of their leisure time and we want the same for our team.Customer Service Managers are responsible for leading our teams to provide solutions and engaging experiences.In addition to this you will be:Dedicated to building a "customer centric" culture to deliver the ultimate...


  • Cairns City, Queensland, Australia Bolton Clarke Full time

    $15,900 Salary packaging + $2,650 meal and entertainment allowance Great work life balance | Monday to Friday 8am - 4pm Employee referral program - earn $500 for referring your friends and family Enjoy a fulfilling, flexible work environment within the convenience of your local area, as you celebrate and assist older Australians to live well and positively....


  • Logan City, Queensland, Australia Queensland Police Service Full time

    You will assist the Officer in Charge of the police establishment in service delivery to the public and provide broader administrative support within the station by competently carrying out a diverse range of duties aimed at providing professional service to the public.The core capability requirements for this role are:Act as the first point of contact to...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Shangri-La The Marina, Cairns, is seeking expressions of interest from experienced and charismatic Guest Service Representatives, who are looking to join our team of friendly guest focused individuals, dedicated to providing exceptional service within our Front Office department at a 5-star level. The Hotel Shangri-La The Marina, Cairns is a luxury five-star...

  • Information Services

    2 weeks ago


    Cairns City, Queensland, Australia Catholic Education Dioceses of Cairns Full time

    Information Services & Resource Officer - Library Commencement Date: 6th July, 2024 Employment Type - Term Time Permanent 18.66 hours per week Salary Range: School Officer Level 4 - $35.90 to $37.03 Gross per hour Closing Date for Applications: 14th June, 2024 St Gerard Majella School, Woree St Gerard Majella School is a co-educational Catholic primary...


  • Cairns, Queensland, Australia Cairns Diesel Service Full time

    Marketing and E-Commerce SpecialistFull-TimeAbout UsCairns Diesel Service is a leading provider of diesel mechanic services in Far North Queensland. We are dedicated to delivering high-quality service and products to our customers through our online store and website. We are now looking for a fun and creative Marketing and E-Commerce Specialist to join our...

  • Customer Service

    2 weeks ago


    Logan City, Queensland, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer Logan location Monday Friday Full time Growth and progression on offerCompany Overview:Join a dynamic and innovative building supplies company located in their newly built offices in Logan. With a strong commitment to quality products and exceptional customer service, they are a leader in the industry....


  • Cairns City, Queensland, Australia Max Solutions Full time

    Supported by Senior Health Managers Provide therapeutic interventions to a wide variety of clinical presentationsIntroductionEmbark on a journey to make a difference to the community by delivering clinical interventions, assessments and counselling to a wide range of MAX clients. BenefitsDiversity of client presentationsOpportunity and support for...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Cairns City, QLDFront Office Supervisor Global brand with opportunity for growth and progressionAccommodation benefits, F&B discounts, staff meals, laundered uniform and moreCompetitive salary and attractive incentive schemeAt Shangri-La The Marina, Cairns we are looking to appoint positions as Front Office Supervisor within our Front Office Team.The...


  • Cairns, Queensland, Australia Royal Flying Doctor Service Australia (Queensland Section) Full time

    About the Royal Flying Doctor Service (Queensland Section)The Royal Flying Doctor Service (RFDS) is one of the world's largest and most comprehensive aeromedical organisations. The RFDS in Queensland provides excellence in and access to primary health care and aeromedical services across the state. Our emergency retrieval service operates 24 hours a day,...