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Service & Operations Specailist
1 week ago
- Outstanding customer service
- Ability to resolve complex issues/processes
LOCATION:
Melbourne, CBD & Inner suburbs
WORK TYPE:
Permanent, Full Time, Hybrid work arrangement (Tue, Wed and Thu in office)
ABOUT THE COMPANY:
My client is a leading cloud-based health platform, used by thousands of practitioners and patients in over 130 countries. Based on the SaaS platform, their software enables health practitioners to deliver essential services to the community.
ABOUT YOUR NEW ROLE:
We are looking for 3 Service & Operations Specialists to provide
strong previous experience in resolving complex issues/processes, attention to detail and a curious mind. It will be an advantage if you come from a SaaS background. Whilst this is not a technical role, you will need to have some technical ability to understand the system and its capabilities.
Your responsibilities will include:
- 3rd party integrations for different platforms
- suggesting process improvements
- reviewing and analysing service reports
- providing great customer service and support to clients
SALARY PACKAGE:
A salary range between
Australian Citizen or have
Australian Permanent Residency.
WHAT YOU NEED TO DO:
_._
V-98889
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