Sales and Customer Relations Officer

2 weeks ago


Melbourne, Victoria, Australia Glen Institute Full time

About the role


Melbourne CBD based CRICOS provider requires a Marketing & Customer Relations Officer to recruit onshore and offshore international students and education agents.


Duties & responsibilities

  • Develop relationships with local and international education agents
  • Work with existing education agents to recruit more students
  • Recruit new international students from local and international markets
  • Handling enquiries from agents
  • Meet and exceed monthly enrolment targets
  • Ensure education agents meet our criteria for approval
  • Monitor agents' activities to ensure compliance with relevant codes and our own policies and procedures.
  • Complete all related documentation in a timely manner
  • Liaise with Marketing and Admin team
  • Protects organisation's value by keeping information confidential and follows policies & guidelines
  • Monitor and provide feedback on training quality, enrolment process/selection & related tasks
  • Provides high standards of service to the student by working with admin staff/colleagues
  • Other tasks as directed

Skills and Experience

  • Demonstrated Sales/Marketing experience in related industry
  • Demonstrated ability to selfmotivate and work productively
  • Ability and willingness to travel locally and internationally, if required
  • Excellent verbal and written communication skills including public speaking and delivering presentations

Desirable

  • Fluency in any other languages will be wellregarded
  • Knowledge of ESOS Act, the National Code, and International Student Visa regulations
  • Knowledge of digital marketing platforms will be wellregarded

Job Types:
Full-time, Part-time, Permanent

Salary:
$ $30.00 per hour

Benefits:

  • Professional development assistance
  • Salary packaging

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus
  • Performance bonus

Ability to commute/relocate:

  • Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

  • Australia (required)


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