![State Of Victoria](https://media.trabajo.org/img/noimg.jpg)
Senior Recovery Officer
2 weeks ago
Senior Recovery Officer, Debt Management Branch
Ongoing and fixed-term (up to 30 June 2025) roles in the Debt Management Branch, Corporate Services
Salary $74,580 plus 11% superannuation – VPS Grade 3
Based in Melbourne CBD with hybrid working arrangements.
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community.We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable.
We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment.Find out more about working at the SRO at , or via our Linked In page.
The opportunity
The Senior Recovery Officer is responsible for the collection of outstanding revenue on behalf of the SRO, managing all aspects of recovery and resolution of a debt portfolio, and supporting the administration of various tax revenue lines administered by the SRO.
The position provides a great opportunity to consolidate your effective debt management and customer service skills, and further your practical experience.
Reporting to the Team Leader, you will be responsible for:Initiating and managing appropriate recovery actions for a portfolio of debt.
Liaising with customers and their representatives, via phone, email, and other channels, to provide and secure information necessary for the recovery of debt.
Negotiating and monitoring payment arrangements within the assigned portfolio.Accurately recording detailed customer information through updating and maintaining customer databases.
Achieving agreed performance targets and supporting business objectives.
Who we are looking for
To be successful in this role, you will have:
Experience in a debt/revenue collection or fact paced customer services environment.
Knowledge and understanding of the taxes, revenue lines and debt recovery processes.
Excellent communication (interpersonal, verbal and written) skills with ability to manage conflict and negotiate effectively.
Ability to manage workloads when faced with conflicting deadlines and priorities to meet team and branch objectives.
Computer skills with proficiency in using, updating, and maintaining debt and revenue management systems.
How to apply
Submit an application via the 'Apply now' button by11.59pm on 23 June 2024.
You will need to upload a cover letter addressing the key selection criteria in the position description and a resume.
Previous candidates need not apply and will not be considered.You can also contact Gaurav Shaha, Branch Manager, Debt Management Branchon
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
This role may be subject to a probation period.#J-18808-Ljbffr-
Senior Recovery Officer
2 weeks ago
Melbourne, Victoria, Australia State Of Victoria Full timeMultiple ongoing and fixed-term Senior Recovery Officer Grade 3 positions are being offered in the Debt Management Branch, Corporate Services Division, Melbourne Senior Recovery Officer, Debt Management Branch Ongoing and fixed-term (up to 30 June 2025) roles in the Debt Management Branch, Corporate Services Salary $74,580 plus 11% superannuation – VPS...
-
Senior Recovery Officer
2 weeks ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeOccupation: Regulatory Governance and Compliance Reference: VG/SRO/CS/ Multiple ongoing and fixed-term Senior Recovery Officer Grade 3 positions are being offered in the Debt Management Branch, Corporate Services Division, MelbourneSenior Recovery Officer, Debt Management BranchOngoing and fixed-term (up to 30 June 2025) roles in the Debt Management Branch,...
-
Senior Recovery Officer
2 weeks ago
Melbourne, Victoria, Australia State of Victoria Full timeMultiple ongoing and fixed-term Senior Recovery Officer Grade 3 positions are being offered in the Debt Management Branch, Corporate Services Division, MelbourneSenior Recovery Officer, Debt Management BranchOngoing and fixed-term (up to 30 June 2025) roles in the Debt Management Branch, Corporate ServicesSalary $74,580 plus 11% superannuation – VPS Grade...
-
Senior Recovery Specialist
2 weeks ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeOccupation: Regulatory Governance and ComplianceReference: VG/SRO/CS/1795252EMultiple ongoing and fixed-term Grade 4 Senior Recovery Officer positions are available in the Debt Management Branch, Corporate Services Division, MelbourneSenior Recovery SpecialistMultiple available roles in the Debt Management Branch, Corporate Services DivisionSalary $92,332...
-
Senior Project Officer, Recovery Support Program
2 weeks ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeSenior Project Officer, Recovery Support Program Job posted: 11/06/2024 Organisation: Department of Justice and Community Safety Occupation: Community Services Reference: VG/1799083JUNE2024 At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things...
-
Senior Disaster Recovery
2 weeks ago
Melbourne, Victoria, Australia Davidson Full timeAbout the Company Davidson has proudly partnered with a reputable organisation within the utilities sector which continues to push for a positive impact on the Victorian community. About the Role The Senior Disaster Recovery Analyst reports to the Manager of Operations and is responsible for delivering, scheduling, and testing the organisation's IT...
-
Recoveries Officer
2 weeks ago
Melbourne, Victoria, Australia Recoveriescorp Full timeRecoveries Officer - InsuranceRecoveries Officer - InsuranceJob no: 493046Work type: Full-timeLocation: Melbourne CBDCategories: Collections, InsuranceAre you skilled in navigating the intricacies of motor and property insurance? We're seeking a talented Recoveries Officer to join our dynamic team. As a Recoveries Officer, you'll play a crucial role in...
-
Recovery Officer
2 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full timeAt Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need. We know that flexible work comes...
-
Recoveries Manager
2 weeks ago
Melbourne, Victoria, Australia Dental Corporation Full timeHave you always wanted to work for Australia's largest Health and Care company? As the Recoveries Manager, you will be responsible for leading a team to through identification, investigation, recovery and reconciliation activities towards incorrectly overpaid claims to Bupa Hospital, Medical and Ancillary Providers, Medicare, Customers and, Third-Parties....
-
Recoveries Manager
2 weeks ago
Melbourne, Victoria, Australia Bupa Full timeHave you always wanted to work for Australia's largest Health and Care company? As the Recoveries Manager, you will be responsible for leading a team to through identification, investigation, recovery and reconciliation activities towards incorrectly overpaid claims to Bupa Hospital, Medical and Ancillary Providers, Medicare, Customers and, Third-Parties....
-
Customer Recovery Officer
2 weeks ago
Melbourne, Victoria, Australia Jetstar Full timeWorking on challenging and exciting initiatives:- Join and support our Customer Recovery team at Jetstar:- 12 month fixed-term opportunity based in our Collingwood office.If you've ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history....
-
Resource Recovery Engagement Officer
2 weeks ago
Melbourne, Victoria, Australia Cambelltown City Council Full timeResource Recovery Engagement OfficerFull time position - 38 hours/week Annual salary from $70, $76, % superannuation + Award increase from July Generous professional development About us: We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each...
-
Disaster Recovery Lead
2 weeks ago
Melbourne City Centre, Victoria, Australia Department of Education Full timeAbout the opportunityAbout youThe primary purpose of the role is to ensure the ongoing compliance of disaster recovery and business continuity capabilities.Responsibilities for the role include: Review of policies and frameworks that inform disaster recovery processes and procedures; Consultation with the BCP team to ensure RTO/RPO expectations are...
-
Disaster Recovery Lead
2 weeks ago
Melbourne City Centre, Victoria, Australia Department of Education Full timeAbout the opportunityAbout youThe primary purpose of the role is to ensure the ongoing compliance of disaster recovery and business continuity capabilities.Responsibilities for the role include: Review of policies and frameworks that inform disaster recovery processes and procedures; Consultation with the BCP team to ensure RTO/RPO expectations are...
-
Orygen Recovery Administration Officer
2 weeks ago
Melbourne, Victoria, Australia Orygen, The National Centre of Excellence in Youth Mental Health Full timeClinical Services Reform Melbourne Permanent / Full Time3/2/202- Parkville location | Close to public transport and onsite parking Full time ongoing position | 1.0 FTE Access to NFP salary packaging | Join a multidisciplinary teamYour new jobThe Administration Support Officer will provide administrative support to Orygen Recovery (OR) to ensure the effective...
-
Recoveries Specialist
2 weeks ago
Melbourne, Victoria, Australia Procare Group Full timeJoin a leading national provider of insurance risk and solutions services Supportive and collaborative team and management Attractive bonus incentive scheme on offerFrom a family-started company to an ever-growing leading national business of over 25 years, we're committed to being the most respected national insurance risk and solutions services provider in...
-
Recovery Num
2 weeks ago
Melbourne, Victoria, Australia Austin Health Full timeLocation: Melbourne | Northern MetropolitanJob type: Part timeOrganisation: Austin HealthSalary: Salary not specifiedOccupation: NursingReference: 45927Nurse Unit Manager - RecoveryAs a leader of the nursing team, the Nurse Unit Manager (NUM) is at the forefront of the provision of high quality nursing care to patients within the multidisciplinary recovery...
-
Recoveries Claims Specialist
2 weeks ago
Melbourne, Victoria, Australia Chubb INA Holdings Inc. Full timeChubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.Chubb Australia is currently experiencing a...
-
Recovery Case Manager
2 weeks ago
Melbourne, Victoria, Australia Resolution Life Full timeRecovery Case ManagerAt Resolution Life, we're proud to have evolved into a global business under the Resolution Life name. For customers, advisers, companies and the industry. We're making an impact worldwideResolution Life Group is a global life insurance group focusing on the acquisition and management of in-force life insurance policies. With assets of...
-
Risk & Disaster Recovery Manager
2 weeks ago
Melbourne, Victoria, Australia Granite Consulting Full timeImmediate Start Hybrid Environment Growing OrganisationOur client is currently seeking a Risk & Disaster Recovery Manager to join a dynamic organisation that is growing. This is a permanent role, flexible to be based either perth or Melbourne for the right person.The Risk & Disaster Recovery Manager provides strategic and operational advice, guidance and...