Recoveries Claims Specialist

1 week ago


Melbourne, Victoria, Australia Chubb INA Holdings Inc. Full time
Chubb is the world's largest publicly traded property and casualty insurer.

With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.


Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role


You will be handling a portfolio of subrogation and recovery matters across all lines of business and provide operational and technical support to the Chubb Recoveries Team.


Your Responsibilities:

Handling/management of own portfolio of subrogation recovery claims for Chubb and/or other Chubb regional entities.

Effective communication/negotiation with third parties in order to maximize recovery results.


Efficient use of all Chubb systems ensuring all recovery information is readily available to other members of the Recoveries Team, Management and Referring Claim Office.

Seek technical assistance in handling recovery claims exceeding authority.

Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the recovery claim.

Promptly and properly document all developments in the recovery claims system.

Effectively negotiate compromise settlements where appropriate.


Effectively communicate with the Departments across the business on claims matters (Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representative).

Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.

Any other duties as required by the Recoveries Claims Manager.

Qualifications:

Your Skills & Experience

2- 3 years claims experience across various lines of business (recovery claims experience an advantage).

Able to demonstrate effective case management and good negotiation skills.

Strong written and verbal communication skills related to recovery claims handling.

Tertiary qualified, preferred but not essential.

Familiar with the Marine Insurance Act & the Insurance Contracts Act (desirable)


Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued.

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.

Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.



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